ServiceNow News
48952 items
Customer and field teams need orchestration across CRM, inventory, and scheduling. Use App Engine to extend data and experiences, Flow Designer to coordinate entitlements, parts checks, and technic...
Customer & Field Service—Low‑Code for the Last Mile
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
ServiceNow Tables stuff: remote tables, custom tables FAQ, etc
references:
<https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/custom-table-guide.pdf>
<htt...
ServiceNow Tables stuff: remote tables, custom tables FAQ, etc
ServiceNow Blog
·
4 months
www.cloudminus89.com
cache
We’re bringing one of the most loved CreatorCon experiences to the Big Apple, and it fits right in your pocket.
Collectible Community Cards at World Forum New York!
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
I’ve been working with ServiceNow for years, and every now and then I stumble on a gem that makes me wonder: _“Why didn’t I use this sooner?”_
Today, I want to share two of my favorite GlideRecord...
One GlideRecord, Many Updates: Mastering insertWithReferences() & updateWithReferences()
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
As organizations embark on their AI journey, the path to effective AI adoption is paved with challenges like identifying the right use cases, measuring impact, and ensuring governance. in this inst...
Process Mining Academy #41 - How Process Intelligence supports your AI initiatives
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Hiring Experiences: Quick Start Guide
Updated for Zurich Release
Welcome to the Hiring Experiences Quick Start Guide!
Whether you're starting your Hiring Experiences journey or just looking for ...
Video
HRSD- Hiring Experiences Quick Start Guide
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
In Enterprise Agile planning , the dates fields are glide\_date fields, while in Agile 2.0 sprints, the dates are glide\_date\_time fields, So, when synching the EAP Iterations with sprint in Agile...
Planned dates of EAP Iterations not matching the synched Agile 2.0 sprint dates for few users
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Enhancing supplier performance isn’t just about measuring—it’s about proactively improving. With Yokohama’s Supplier Lifecycle Operations, ServiceNow brings an empowering new capability to your Sou...
Action Plans for KPIs in Supplier Lifecycle Operations
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Process Mining Academy: How Process Intelligence supports your AI initiatives
ServiceNow Community
·
4 months
Overview
Self-service enables customers to find answers, resolve issues and launch service requests with automated workflows without direct assistance from an agent or employee. This includes acce...
Getting started with Customer Self-service
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Overview:
Configurable Portal Widgets (CPW) are a library of widgets available for Customer Service Management and CRM portals that enable business analysts to configurable widgets for a faster ti...
Configurable Portal Widgets
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Explore Now Assist AI capabilities:
[Now Assist for CSM - Customer Self-service](https://www.servicenow.com/community/csm-articles/now-assist-for-csm-customer-self-service/ta-p/3339452)
Related ...
Customer Self-service - using Now Assist for CSM
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Below you can see Portal Browse Taxonomy widget. In this example, it's displayed on the Business Portal.
This widget is out of the box for the Business Portal and other CRM & Industry customer po...
Configurable Portal Widgets: Portal Browse Taxonomy Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Below you can see Portal Taxonomy Topics widget. In this example, it's displayed on the Business Portal.
This widget is out of the box for the Business Portal and other CRM & Industry customer po...
Configurable Portal Widgets: Portal Taxonomy Topic Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Below you can see Portal Quick Links. In this example, it's displayed on the Business Portal.
This widget is out of the box for the Business Portal and other CRM & Industry customer portals that ...
Configurable Portal Widgets: Portal Quick Links Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
The Portal Banner Carousel Widget displays multiple banners in a carousel on a portal home page. This includes such information as multiple announcements, features and products.
Below you can see ...
Configurable Portal Widgets: Portal Banner Carousel Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
_Getting started with CSM playbooks? [Check our community article on case management workflows to know more](https://www.servicenow.com/community/csm-articles/case-management-guided-workflows-and-a...
Customer Portal: Playbooks on Portal
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Related links:
[Getting Started with Configurable Portal Widgets](https://www.servicenow.com/community/csm-articles/getting-started-with-configurable-portal-widgets/ta-p/3383963)
Configurable Portal Widgets: Portal FAQ Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Below you can see Portal Catalog Quick Links. In this example, it's displayed on the business portal.
This widget is out of the box for the business portal and other CRM & Industry customer po...
Configurable Portal Widgets: Portal Catalog Quick Links Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Below you can see Portal Knowledge Quick Links. In this example, it's displayed on the business portal.
This widget is out of the box for the business portal and other CRM & Industry customer ...
Configurable Portal Widgets: Portal Knowledge Quick Links Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Below you can see Portal Banner Widget. In this example, it's displayed on the business portal.
This widget is out of the box for the business portal and other CRM & Industry customer portals tha...
Configurable Portal Widgets: Portal Banner Widget
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache
Engagement Messenger allows organizatin to embed ServiceNow CSM self-service an their website.
Get started with:
[Engagement Messenger](https://www.servicenow.com/community/csm-articles/engagemen...
Embedded Experiences
New article articles in ServiceNow Community
·
4 months
www.servicenow.com
cache