Configurable Portal Widgets: Portal Quick Links Widget
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Oct 29, 2025
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Below you can see Portal Quick Links. In this example, it's displayed on the Business Portal.
This widget is out of the box for the Business Portal and other CRM & Industry customer portals that leverage Configurable Portal Widgets.
When the administrator does a "Control and Right-Click", the instance options display.
Key things to consider when updating the Configure Widget Instance Options for this widget:
Make sure the content has a quick link:
- Navigate to All > Content Taxonomy > Quick Links
- If the quick link is in the list, then it can be leveraged
- If the quick link is not in the list, they click “new” to add
- Select the content type from the list: Knowledge article, Catalog Item, Page or External link
- Provide the name, title, background image and short description and make active
- Then submit
Related links:
Additional information in Documentation - Configure Widget Instance Options
Training:
See also:
View original source
https://www.servicenow.com/community/csm-articles/configurable-portal-widgets-portal-quick-links-widget/ta-p/3388727