Below you can see Portal Banner Widget. In this example, it's displayed on the business portal.

This widget is out of the box for the business portal and other CRM & Industry customer portals that leverage Configurable Portal Widgets.

When the administrator does a "Control and Right-Click", the instance options display.

Key things to consider when updating the Configure Widget Instance Options for this widget:

Instance Options Overview

Heading: Required title for the banner (default: "Home Page Banner").

• Supports variables:
• : User's name
• : User's salutation</li> <li><part\_of\_day>: Time-based greeting</li> </ul> <p><strong>Description</strong>: Required subtitle (default: "This is home page description").</p> <p><strong>Background Image</strong>: Select or upload an image for the banner.</p> <p><strong>Text Colors</strong>:</p> <p><strong>Heading Text Color</strong>: Default is #FFFFFF (white).</p> <p><strong>Description Text Color</strong>: Default is #FFFFFF (white).</p> <p><strong>Alignment</strong>: Options are Left or Center (default: Center).</p> <p><strong>Show Search Bar</strong>: Option to enable search functionality.</p> <p><strong>Buttons</strong>: Options to display primary and secondary buttons with customizable labels and URLs (absolute or relative).</p> <p>Behavior Fields</p> <p><strong>Condition Script</strong>: Script to control button visibility.</p> <p><strong>Widget Placeholder</strong>: Embed additional widgets from the Widgets table.</p> <p>Related links:</p> <p>Additional information in Documentation - <a href="https://www.servicenow.com/docs/csh?topicname=banner-widget-inst-options.html&version=latest" target="_blank" rel="noopener">Configure Widget Instance Options</a></p> <p>How to add widget on a portal page:</p> <p>if widget doesn't already exist on the page, you can add using the documentation link below.</p> <p>Documentation - <a href="https://www.servicenow.com/docs/csh?topicname=config-portal-banner-widget-inst-opt.html&version=latest" target="_blank" rel="noopener">Add to a portal page using the designer</a></p> <p>Training:</p> <p><a href="https://learning.servicenow.com/lxp/en/customer-service-management/customer-portals-bootcamp-on-demand?id=learning%5Fcourse%5Fprev&course%5Fid=af2f29cc979cee103845f3f0f053af1b" target="_blank" rel="noopener">Customer Portal and Configurable Portal Widget Foundation</a></p> <p><a href="https://learning.servicenow.com/lxp/en/customer-service-management/configurable-portal-widgets-overview?id=learning%5Fcourse%5Fprev&course%5Fid=85f675fa47ac1a94c00af235126d4374&s=1&ssa=3" target="_blank" rel="noopener">Configurable Portal Widgets</a></p>