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Knowledge Base Weekly Digest: April 1, 2014

Import · almost 12 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/180641iD4FD2F4F66D9328F/image-size/large?v=v2&px=999)The Application Creation Index (ACI) swooned in March, dipping 5.2...

Application Creation Index swoons, down 5.2% in March

Import · almost 12 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/180635i2F2157EC015DD39A/image-size/large?v=v2&px=999)That's not a religious question. Or a philosophical or metaphysica...

How many creators are in the world?

Import · almost 12 years
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Thank you [ServiceNow](undefined1), [DetroitSN](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=4492922ddbd81fc09c9ffb651f9619aa), @FruitionPartners for hosting and sp...

Thanks From Apptio

Import · almost 12 years
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Hello fellow Snuggies, Snugglers? Well, not sure we agreed on what we call people who attend ServiceNow User Groups, but I do know, we had a great turnout at yesterdays SNUG and we want to thank ...

SNUG Pictures & Survey - March 27th

Import · almost 12 years
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On Tuesday, I highlighted a video that explained how to navigate the smartphone interface. Today, I would like to highlight a video that explains how you can customize the smartphone interface to f...

How to Customize the Smartphone Interface

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Hace poco recibí­ un documento que trata sobre los 6 pasos para manejar las objeciones. Supongo que a todos en algún momento nos han tocado clientes que por una u otra razón, se protegen contra las...

Manejo de las Objeciones!!

Import · almost 12 years
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When they need additional information on hurdles that our customers are coming across, ServiceNow employees use some of the Knowledge Base's (KB) top articles to help them out and gain better knowl...

Think Like a ServiceNow Employee: March 2014 Top KB Articles

Import · almost 12 years
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The ServiceNow Smartphone interface makes it easy to visit your instance while out and about. This video introduces the Smartphone interface and explains how you can use it to view lists and forms...

How to Navigate the Smartphone Interface

Import · almost 12 years
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I've previously written about the impact of [consumerization](https://www.servicenow.com/community/in-other-news/think-8220-consumerization-of-service-rdquo-over-8220/ba-p/2272638) on the corporate...

Please Stop Reinventing The Wheel: Let Real IT People Help Guide You To Real IT And ITSM Success

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Solutions for almost every cloning issue you can imagine

Import · almost 12 years
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Here's a link to a presentation from another SNUG: [I'm down with ODBC (yeah you know me)](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=c64e26addbd0dbc01dcaf3231f9619d8) ...

I'm down with ODBC (yeah you know me)

Import · almost 12 years
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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: March 25, 2014

Import · almost 12 years
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On-Call Scheduling Application on ShareNow

On-Call Scheduling Application on ShareNow

Import · almost 12 years
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In a continuation of the people dimension in an implementation, I would like to review what you can expect from ServiceNow. ServiceNow Role Examined ServiceNow Account Manager The ServiceNow A...

Implementation Critical Success Factors - People Continued: ServiceNow Resources

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I'm down with ODBC (yeah you know me)

I'm down with ODBC (yeah you know me)

Import · almost 12 years
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Everything you wanted to know about Discovery

Import · almost 12 years
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We call those that build custom applications on our platform ServiceNow creators. Creators have built thousands of applications and we want to highlight these applications in our community. If you ...

Take the Creator Challenge: Tell us about your app and get a free t-shirt.

Import · almost 12 years
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Reserve Your Knowledge14 Lab Seats Now! The [agenda builder](http://knowledge.servicenow.com/KN14/AgendaBuilder/Mar3CommunityNE) is now open. Lab seats fill up fast, so build your agenda early. Ch...

Reserve Your Knowledge14 Lab Seats Now!

Import · almost 12 years
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Innovation of the Year Deadline!

Innovation of the Year Deadline!

Import · almost 12 years
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Michigan ServiceNow Solution Consultant: Dave Caldwell

Michigan ServiceNow Solution Consultant: Dave Caldwell

Import · almost 12 years
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5-part series on Troubleshooting a failed Discovery

5-part series on Troubleshooting a failed Discovery

Import · almost 12 years
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We'd like to make the BCSNUG the best user group in the community. To do that we need all our BC members online and signed up to the group. But I'm going to ask that you do just a little bit more t...

Community User Profiles

Import · almost 12 years
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This is Part 2 of the Cost Modeling Your Cloud series. [Part 1 is here](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=1b5c2aa1dbd0dbc01dcaf3231f9619ea). One of my least f...

Cost Modeling Your Cloud, Part 2: Develop The Model

Import · almost 12 years
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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: March 18, 2014

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