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Meet Trixie, a twice-rescued dog with whom my wife and I have joyously shared our lives for the past few years. She's of indeterminate age and breed(s), but is definitely still a happy puppy at hea...
IT and Enterprise Transformation 101: Why IT Transformation Matters
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almost 12 years
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When I was a kid, both my parents smoked cigarettes. (Which may be the single biggest reason why I don't. Thanks, Mom and Dad!) One of my earliest memories is the sight of my father reaching for hi...
IT and Enterprise Transformation 101: Why Social Collaboration Matters
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almost 12 years
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Have you ever cleaned out a closet, a desk, a refrigerator or some other repository after a long period of not doing so? Have you ever done this and _not_ found at least one thing that made you scr...
IT and Enterprise Transformation 101: Why Discovery Matters
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almost 12 years
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Whatever your role or position, your ability to tell a good story, whether written or delivered as a presentation, is increasingly critical to your success. Herewith, a few pointers you should find...
IT and Enterprise Transformation 101: Why Storytelling Matters
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almost 12 years
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Are you planning to install a MID Server and want to learn more about the setup process? Do you already have a MID Server installed and want to learn more about best practices and troubleshooting? ...
The Latest and Greatest Resources and Information Around MID Servers
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almost 12 years
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Need help with upgrades? Follow the steps in our new [Upgrades Best Practices ](https://www.servicenow.com/success/deploy/now/upgrade-servicenow-quicker.html)page on the ServiceNow product document...
Best Practices for Upgrading your ServiceNow Product [Downloadable]
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almost 12 years
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There are a lot of IT and IT service management (ITSM) events on the industry calendar. They range from the traditional global "grand slam" of "most-attended" ITSM conferences namely [Pink](http://...
CIOs: Stop Letting Your People Attend IT Events With Little Value
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almost 12 years
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Ever had to address a bunch of envelopes, sign a bunch of letters or do data entry for any length of time? Ever notice that the longer you performed the task without a break, the more mistakes you ...
IT and Enterprise Transformation 101: Why Automation Matters
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almost 12 years
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