The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

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Assessment

Evaluate, score, and rank records from any table in the system with assessment. (Click to see all Assessment Knowledge Base articles)

Configuration Management

Build and maintain the logical service configurations of the infrastructure and application domains that support a service with configuration management. (Click to see all Configuration Management Knowledge Base articles)

Troubleshooting CMDB issues (KB0535679)

Email

Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

Mobile Browser

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser. (Click to see all Mobile Browser Knowledge Base articles)

• E-signature not supported on the Mobile UI (KB0535622)

Surveys

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys. (Click to see all Survey Knowledge Base articles)

Text Search

Administer global text search or Zing text search, to index and find information with text searches. (Click to see all Text Search Knowledge Base articles)