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This best practice video explains how to manage script behavior and reduce the cost of maintaining scripts by using system properties to pass values to server-side scripts rather than hard-coding t...

ServiceNow System Properties Best Practices

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Welcome to Knowledge14! We hope you're as excited as we are about all of the great content, networking and events coming up this week. We will keep you apprised regarding any session changes. Her...

Need to Knows at Knowledge14

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![image](https://community.servicenow.com/community/image/serverpage/image-id/157677i6EC418EDED2BF874/image-size/large?v=v2&px=999)Wait. That's what we've been doing for 30 years. Waiting for bli...

IT Operations Management: the wait is over.

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How to #Know14 Like a Real San Franciscan

How to #Know14 Like a Real San Franciscan

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For those of you new to the CreateNow hackathon, here is how it works. You show up with your team of creators at 3:40pm on this Tuesday afternoon at Knowledge14\. You hack. You eat. You hack some m...

Let's Get Ready to Create - Want Some Tips?

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(originally published on the [SaltStack blog](http://www.saltstack.com/salt-blog/2014/4/25/saltstack-at-servicenow-knowledge14)) Automation software suites that combine IT operations management and...

SaltStack automation for Web-scale IT at ServiceNow Knowledge14

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Due to the stunning increase in the amount of regulatory and industry requirements such as: Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portabilit...

An unofficial IT GRC track at Knowledge 14

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We are looking forward to seeing you at our annual user conference, Knowledge14! Higher Education is one of the largest segments of the ServiceNow community and, just for you, we're hosting an exc...

Higher Education Special Interest Group at Knowledge14!

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: April 29, 2014

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Email need a tune up? We've got the tools for you!

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Creator meetup @ Knowledge14

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3 out of 4 startups will never make it. Even fewer will become breakout successes. But the moment growth turns the corner of the hockey stick, it is time to grab a hold of the bull rope and try to ...

Never Fight a Land War in Asia

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Why is the age of Service Now? Video

Why is the age of Service Now?

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We're finally at the eve of Knowledge14 and I feel as though I've blogged about most things associated with the event, ranging from [attending](https://community.servicenow.com/community/learn/blog...

Partners Play A Big Part In Knowledge14

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In my previous [blog](https://www.servicenow.com/community/knowledge-blog/performance-analytics-why-daily-trending-beats-monthly-reporting/ba-p/2285120), I talked about how ServiceNow Performance A...

Lagging performance? Leading indicators!

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Color Code Your Counters Video

Color Code Your Counters

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Points, Levels, and Badges - gamification on the ServiceNow Community

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Knowledge blog

Knowledge blog

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Find our Community Experts at Knowledge

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Every work environment is different, and people experience the same environment in diverse ways. Reflecting on the past 2 years, there are a few things that have made my experience at ServiceNow ex...

This is Not a Love Letter

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When they need additional information on hurdles that our customers are coming across, ServiceNow employees use some of the Knowledge Base's (KB) top articles to help them out and gain better knowl...

Think Like a ServiceNow Employee: April 2014 Top KB Articles

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ServiceNow Dictionary Override Best Practices Video

ServiceNow Dictionary Override Best Practices

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Find the NowGuys

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How do you create your asset tags? Do you get them from an asset tag vendor? Do you create your own? How do you create your own? One question I have received on occassion is "Can't ServiceNow autom...

Tag! You're it!

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When looking to highlight some of the breakout sessions at Knowledge14 one quickly realizes that it's not an easy job to do. How does one select circa 30 breakout sessions from 200 when over 90% o...

Knowledge14 Is Content Rich, But How Will You Consume It?

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