Valerie Spillman
Senior Director, Internal Audit & Enterprise Risk
Valerie is the Sr. Director of Internal Audit & Enterprise Risk at ServiceNow. Her focus is on end-to-end management and reporting of risks, issues, and remediations, as well as the overall risk posture of the organization. She leads Internal Audit, Enterprise Risk & Issue Mgmt., and Business Continuity Mgmt., and her team uses ServiceNow IRM to ensure consistency, transparency, and reporting accuracy. She is a seasoned risk management professional with a background in global technology, financial services, and management consulting companies, including IBM, Cisco, PayPal, and Deloitte.
Recent News
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Now on Now: Orchestrating 1-click IT Disaster Recovery with IRM
Now on Now: How we keep our C-Suite connected with Integrated Risk Management
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Now on Now: How we’ve successfully scaled IRM and BCM across ServiceNow
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Conference Sessions
Now on Now: How we keep our C-Suite connected with Integrated Risk Management
SES1418
<p>Visibility to risk across the enterprise is crucial to growth and success. Learn how we've used our robust Now Platform® to uplevel our view of risk across the enterprise while breaking down silos. Using ServiceNow® Integrated Risk Management (IRM), we can avoid pitfalls and unleash the potential of GenAI opportunities to help us work and collaborate more effectively. Join our panel discussion and hear from ServiceNow leaders about the power of a connected IRM. With it, we are a modern, more resilient enterprise ready to make impactful risk-based decisions.</p>
Now on Now: 1-click IT Disaster recovery with BCM
SES1403
<p>We like to think positively at ServiceNow®, but here's the reality: worst-case scenarios and unplanned outages can happen! That's why we prioritize business continuity and disaster recovery to not only survive but thrive. In this session, take a deep dive into our own integration and resilience strategies, including our 1-click IT DR journey. Hear how we're mastering BCM and IT Disaster Recovery in the era of IRM using our platform and products. Learn about our integrated risk management approach and see how we use our IRM application to track risks, issues, reporting, and more. </p>
Now on Now: Orchestrating 1-click IT Disaster Recovery with IRM
SES3393
<p>Discover ServiceNow®'s streamlined 1-click IT Disaster Recovery journey and integrated risk management approach.</p>
Now on Now: How we’ve successfully scaled IRM and BCM across ServiceNow
SES1523-K23
<p>Learn how we’ve leveraged the power of the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> to transform our connected view of risk across the enterprise. Using ServiceNow® Integrated Risk Management (IRM) including Business Continuity Management (BCM), we dropped the spreadsheets and modernized our approach to risk management and compliance workflows. We'll share the steps of our journey and how IRM helped us effectively collaborate with legal, DT, security, audit, SOX, and ESG, and how we're now a more resilient, smarter enterprise, making stronger risk-based decisions, along with the overall value we've realized.</p>
Panel: Women in Tech - Risk & ESG management
SES2558-K23
<p>Join this panel discussion to hear leaders from KPMG, LinkedIn, and Wells Fargo discussing:</p> <ul> <li>Business Resiliency – preparing for the next crisis event</li> <li>How to leverage ERM as a competitive advantage</li> <li>Risk Management as a pillar for ESG</li> </ul>
Now on Now: Breaking down enterprise silos with Integrated Risk Management
SES2425
Join ServiceNow's leaders to learn how they established a unified risk management framework that offers enterprise-wide visibility while enabling operational and specialized risk management within the corporate IT function. Leveraging shared processes and ServiceNow’s integrated risk management (IRM) system, we enhanced our views of risk, streamlined decision-making, and optimized our operations. This session explores practical strategies for breaking down silos and building cross-functional alignment to support proactive governance across all risk functions.