John Castelly
Chief Ethics and Compliance Officer
John is ServiceNow's SVP of Legal and Chief Ethics and Compliance Officer. Since joining in 2020, he has led the company's global ethics and compliance program, which focuses on driving business impact while leveraging automation. He oversees key functions that empower business growth, such as sales and partner governance, export & trade regulation, and data governance, as well as foundational programs such as anti-bribery and corruption, regulatory change management, and ethics awareness. John has held past leadership roles at Morgan Stanley, TD Ameritrade, and Robinhood.
Recent News
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Now on Now: How we keep our C-Suite connected with Integrated Risk Management
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Now on Now: How we're digitally transforming compliance, ethics, and risk
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Now on Now: How data changed the way we run legal, ethics, compliance, & risk
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Conference Sessions
Now on Now: Tackling the convergence of privacy, cybersecurity, and compliance
SES1247-K22
K22 K2022
A conversation about AI governance
SES1452
<p>As AI continues to advance and reshape the landscape of work, it’s imperative to establish robust governance practices <strong>around risk, security, and the AI technology to support it</strong> <strong>to ensure AI is driving value.</strong> Effective governance must address the critical aspects of responsible AI implementation, including the development of secure and efficient systems, protection of data privacy, provision of notice and explanation, and consideration of human alternatives. Join this Think Big panel of leaders to learn what to consider about AI governance.</p>
Now on Now: How we keep our C-Suite connected with Integrated Risk Management
SES1418
<p>Visibility to risk across the enterprise is crucial to growth and success. Learn how we've used our robust Now Platform® to uplevel our view of risk across the enterprise while breaking down silos. Using ServiceNow® Integrated Risk Management (IRM), we can avoid pitfalls and unleash the potential of GenAI opportunities to help us work and collaborate more effectively. Join our panel discussion and hear from ServiceNow leaders about the power of a connected IRM. With it, we are a modern, more resilient enterprise ready to make impactful risk-based decisions.</p>
Now on Now: How we're digitally transforming compliance, ethics, and risk
SES1500-K23
<p>In this session, ServiceNow® cross-disciplinary ethics, legal, and compliance experts will cover how we digitally transformed our compliance and ethics processes. We’ll talk about our journey, the highs, the lows, and the lessons we’ve learned. You’ll find out about the innovative way we’ve reimagined our workflows to lead to the efficiencies, compliance benefits, and business outcomes we’re enjoying thanks to GRC and the ServiceNow® Platform, and how we’re enjoying the work that much more. The session will include a sneak peek at what’s up next on the ServiceNow adoption journey.</p>
Now on Now: How data changed the way we run legal, ethics, compliance, & risk
SES1509-K23
<p>Budget squeezes and ever-changing regulations are challenging legal, ethics, compliance, and risk teams. In this session, join a powerhouse of ServiceNow executives to learn how data has transformed how we respond, run, and scale ServiceNow. Hear how we teamed up with analytics to build and use our GC Dashboard, privacy app, Enterprise Risk Dashboard, and CISO Dashboard to boost visibility and agility so we stay compliant while doing more with less. See how we go from insight to action and learn about our journey from reactive to proactive. Find out how data has become a complete game-changer.</p>
Now on Now: Hear our leaders share real-world lessons learned on our AI journey
SES2429
ServiceNow unifies data, workflows, governance, & AI agents in a single AI platform to tackle complex enterprise challenges with a consumer-grade UX. Hear lessons learned from four senior leaders who use our AI-powered platform to navigate real enterprise challenges. Find out what’s worked, what surprised us, and how we course correct. See autonomous IT Agents prioritize and act in real-time, and what it takes to unlock faster value. We’ll explore our evolving use of Workflow Data Fabric to connect data across silos securely. Get practical insights from the front lines of AI transformation.