logo

NJP

Troy Dunham

Troy Dunham

Senior Director of IT for Legal and Audit Risk and Compliance

ServiceNow Inc.

Recent News

View all

Conference Sessions

K22

Now on Now: How Legal Service Delivery supercharges our Legal Operations

SES1268-K22

K22 K2022

16590311612800012K23

Now on Now: How we’ve successfully scaled IRM and BCM across ServiceNow

SES1523-K23

<p>Learn how we’ve leveraged the power of the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> to transform our connected view of risk across the enterprise. Using ServiceNow® Integrated Risk Management (IRM) including Business Continuity Management (BCM), we dropped the spreadsheets and modernized our approach to risk management and compliance workflows. We'll share the steps of our journey and how IRM helped us effectively collaborate with legal, DT, security, audit, SOX, and ESG, and how we're now a more resilient, smarter enterprise, making stronger risk-based decisions, along with the overall value we've realized.</p>

16590311612800012K23

Now on Now: How we made our internal clients love legal

SES1524-K23

<p>Legal Service Delivery (LSD) is a transformative legal workflow application that gives us a front door into our Legal Operations. Streamlining and simplifying our everyday legal work, it offers real-time reporting so we can make more informed decisions and deliver exceptional client service and efficiency by routing the right work to the right people at the right time. Whether you're a shared service leader, a ServiceNow® platform owner, or a legal ops team member, join us as we share best practices and intel from our transformation journey, empowering us run our legal teams like a business.</p>