Pablo Stern
EVP and GM, Technology Workflow Products
Pablo Stern is Senior Vice President and General Manager of ServiceNow’s Technology Workflow Products, which include the Service Management (ITSM), Operations Management (ITOM), Strategic Portfolio Management (SPM), Asset Management (ITAM), Security, Risk Management (IRM), and Observability businesses. Prior to joining ServiceNow he held CTO, engineering and business leadership roles at Microsoft, Symantec, Veritas, and various startups. Pablo holds dual degrees in Engineering and Computer Science with High Honors from Dartmouth and has completed the Stanford Executive Program.
Recent News
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Smashing advancement barriers: Embracing progression beyond perceived limits
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IT/Cloud Keynote: Customer perspectives on IT strategies to digitally transform
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Spotlight Keynote: Say YES to stronger, better, AND safer with Technology Workflows
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Panel: Connect and Inspire – Join women in tech and their advocates for a luncheon discussion
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Conference Sessions
IT/Cloud Keynote: Customer perspectives on IT strategies to digitally transform
KEY2943
<p>What does it take to be a world class technology organization? The pace of change is accelerating. The remit for the CIO is expanding, reaching into every part of the company. The CIO must drive better business outcomes, deliver business agility, and help their organization deliver against goals. In this session, will learn from customers who are successfully transforming digital operations. In addition, get a peek into new ServiceNow® technologies (incl. GenAI) that will help: 1. Deliver strategic tech initiatives 2. Optimize tech spend 3. Automate & accelerate tech service operations</p>
Smashing advancement barriers: Embracing progression beyond perceived limits
SES3045
<p>With women holding only about 26% of senior-level positions at Fortune 500 companies, the under-representation of women in the upper part of the earnings distribution is fairly obvious. It is discouraging when talent is left on the table when women are not placed in deserving leadership positions due to gender bias.</p> <p>This Women in Tech round table discussion is aimed towards encouraging, empowering and inspiring women to break through advancement barriers and cultivate an environment where their contributions are recognized and rewarded. This consequently will lead to a more equitable and inclusive professional landscape. If this resonates with you, join us to share your thoughts and experiences and take back learnings and insights to bolster your career progression.</p> <p><em>Seating is limited</em></p>
Spotlight Keynote: Say YES to stronger, better, AND safer with Technology Workflows
SPT1630-K23
<p>Delivering the technology to power your organization’s evolving digital goals is a multi-faceted challenge of managing competing objectives. The CIO needs to deliver better experiences while increasing cost efficiency. The CTO wants to accelerate innovation, without sacrificing resilience. And the CISO must mitigate risks and keep strengthening the ability to respond to expanding threats across the evolving technology landscape. Join this session to learn from ServiceNow, Accenture, and AT&T on how our latest innovations help you increase efficiency and effectiveness across technology delivery – and say yes to stronger, better and safer.</p>
Keynote: Knowledge Unscripted
KEY1627-K23
<p>Join us for a game-changing keynote. We open with a special conversation, featuring The Right Honourable Jacinda Ardern, one of the world's most influential voices, as she shares powerful stories of leading with courage, empathy, and authenticity. Then—for the first time ever—you will have unparalleled access to our panel of ServiceNow experts – on stage and unscripted. Bring your burning questions, and make them bold, exciting, and challenging. Time to ignite new ideas and explore new possibilities together.</p>
Panel: Connect and Inspire – Join women in tech and their advocates for a luncheon discussion
SES2559-K23
<p><strong>Have you ever been the only woman in the meeting room? Then the Connect and Inspire Women in Tech luncheon is for you.</strong></p> <p>This session is uniquely designed for women who have grown up in the technology industry and have often experienced being the only woman in the room. Join us for an informative discussion featuring women in technology leadership roles discuss how they succeed, how they stay in their roles, and how they are paving the way for others. </p>
Day 2 Keynote: Uniting AI, data, and workflows across every corner of your business
KEY2675
Where’s the AI utopia we were promised? It’s a question many are asking—and in this keynote, we’ll show you the answer. Join Amit Zavery, ServiceNow CPO and COO, for a real-world look at how AI is transforming work today, not someday. Hear from customers and product leaders as they reveal how ServiceNow unites AI, data, and workflows on a single, enterprise-grade platform—delivering speed, scale, and real results.
Solution Keynote: IT
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Enterprise IT is quickly becoming more autonomous and is poised to change how we plan, implement, and experience IT. Autonomous IT allows us to move from reactive to preventive and even self-healing operations. For IT executives, this is a generational opportunity to align IT's evolution with business outcomes while remaining in complete control. In this session, you will hear about our latest innovations and hear from a customer who is seeing results by using AI agents to drive efficiency, resilience, and innovation. You will also see how ServiceNow solutions put AI Agents to work in IT.