logo

NJP

Recent News

View all

Conference Sessions

K24

Nurturing neurodiverse talent for future-focused careers centered on ServiceNow

SES2453

<p>Pfizer and EY have joined forces to put colleagues at the center of an increasingly digital workforce. With as much as 53% of Gen Z identifying as neurodivergent, Pfizer piloted a program to attract and develop neurodiverse talent to contribute to their growing ServiceNow<span style="font-size: 11.0pt;"><span style="">®</span></span> capability. This groundbreaking pilot embodies Pfizer’s dedication to inclusion, ServiceNow<span style="font-family: Century Gothic , sans-serif;"><span style="font-size: 14.6667px;">'s</span></span> aspiration to grow and upskill its user base, and EY’s leadership on neurodiversity in today’s working world.</p>

Watch Recording

K24

How AT&T and Pfizer are achieving business value with ServiceNow

SES2003

<p>Join this panel discussion to hear how AT&T and Pfizer are managing value and optimizing the outcomes they achieve with ServiceNow®. Listen to the customer experiences, discover lessons learned, and hear how they have been using ServiceNow Impact to measure progress along their value journey.</p>

Watch Recording

K23

Panel: Transforming Pfizer’s GBS organization to be employee-centric and product-driven

SPN3004-K23

<p>Pfizer’s new GBS organization created Fuse to unify access to services with a centralized experience for actionable self-service and support when searching content, initiating a request, or completing a transaction. Together with EY teams, Pfizer embarked on an employee-centric journey to alleviate silos within GBS with an eye toward an end-to-end experience across additional service functions. <span style="font-size: 11.0pt;"><span style="color: black;">Join </span></span><span style="font-size: 11.0pt;">this Think Big panel session to gain </span><span style="font-size: 11.0pt;">i<span style="color: black;">nsights</span></span> and leading practices on how a product-orchestrated operating model empowered an experience-led, ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> enabled transformation.</p>

Watch Recording