Fotini Costopoulos
Global Head Value Excellence
Fotini Costopoulos, currently leads the Value Center of Excellence team at ServiceNow with a bold mission to architect and scale value across the customer journey. With two decades of expertise in value management, business development, technology sales, and customer success, Fotini is recognized for her strategic vision and leadership in transformational customer value programs. Before joining ServiceNow, Fotini led industry value advisory teams at SAP and go-to-market initiatives at Capgemini.
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How AT&T and Pfizer are achieving business value with ServiceNow
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Conference Sessions
How AT&T and Pfizer are achieving business value with ServiceNow
SES2003
<p>Join this panel discussion to hear how AT&T and Pfizer are managing value and optimizing the outcomes they achieve with ServiceNow®. Listen to the customer experiences, discover lessons learned, and hear how they have been using ServiceNow Impact to measure progress along their value journey.</p>
How SAP manages value and drives success
SES2613
Join us for an insightful session where SAP shares key learnings from its value management journey with ServiceNow. Learn how SAP discovered how to systematically capture value, evaluate business cases, and track improvements with KPIs.