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ServiceNow News
48802 items
Accelerating Agent Responses with Now Assist’s Activity Response Generation
When customer service or IT tier agents face complex cases with dozens of updates, they spend valuable time scr...
Accelerating Agent Responses with Now Assist’s Activity Response Generation
New article articles in ServiceNow Community
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about 1 hour
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What is Assistant Analytics in ServiceNow, who can access it, and why should developers care? This post breaks down the fundamentals and shows how to turn assistant data into real optimization deci...
Assistant Analytics: Your Guide to Measuring ROI and Adoption of Conversational Interfaces
New article articles in ServiceNow Community
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about 2 hours
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Lease administration is no longer a back-office function—it is a material driver of financial accuracy, portfolio agility, and executive confidence. ServiceNow Lease Administration, powered by ...
Transform Lease Administration on ServiceNow
New article articles in ServiceNow Community
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about 3 hours
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With the release of Zurich, the [ServiceNow Security Center](https://www.servicenow.com/products/security-center.htmlbenefits "ServiceNow Security Center") has added a powerful new tool, [Iden...
IAM and Machine Identity Console | New in ServiceNow Security Center
New article articles in ServiceNow Community
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about 3 hours
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Navigate the Platform Analytics migration with confidence as we approach the Australia release in May 2026. This session covers the strategic value of upgrading, common migration issues (visualizat...
Platform Analytics Academy - February 18th, 2026 - Getting Ready for Platform Analytics (2026)
New article articles in ServiceNow Community
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about 4 hours
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This issue of What’s !important is dedicated to our friends in the UK (aka me), who are currently experiencing a very miserable 43-day rain streak. Presenting: the five most interesting things to r...
What’s !important #5: Lazy-loading iframes, Repeating corner-shape Backgrounds, and More
CSS-Tricks
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about 5 hours
css-tricks.com
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Introduces Now Assist in Document Intelligence, showing how it can simplify your workflows and deliver time and cost savings. Chapters: 00:00 Intro 00:38 Capabilities 01:52 Guided setup 03:16 Extra...
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Now Assist in Document Intelligence | Overview
ServiceNow Documentation
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about 6 hours
Beyond the Lookup Select Box: Handling Large Data Sets in Catalog
Beyond the Lookup Select Box: Handling Large Data Sets in Catalog
New article articles in ServiceNow Community
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about 7 hours
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Pattern Development Best Practices for ServiceNow Discovery and Service Mapping
Designing efficient, scalable, and upgrade-safe patterns is essential for maintaining a healthy Discovery a...
Pattern Development Best Practices for ServiceNow Discovery and Service Mapping
New article articles in ServiceNow Community
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about 8 hours
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On February 3, 2026, the Platform Academy, hosted by Sharon Barnes and featuring Paty Montesinos, delivered a focused session on monitoring and managing Now Assist usage in ServiceNow Subscription ...
Platform Academy - February 3rd, 2026 - Platform Academy: Now Assist Usage in Subscription Managemen
New article articles in ServiceNow Community
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about 12 hours
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Join a 1:1 Zoom session and stand a chance to win e-gift cards (upto $125) or branded merch for your participation
Sign up to shape the future of Admin experiences in User Account Management!
New article articles in ServiceNow Community
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about 12 hours
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Discover how to monitor and manage Now Assist usage in Subscription Management. This session guides platform owners on accurately tracking AI consumption, understanding usage trends, and identifyin...
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Platform Academy: Now Assist Usage in Subscription Management
ServiceNow Community
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about 12 hours
I made it into the Top 5% of all creators on Topmate for January 2026
Connect with me on this site — [https://topmate.io/prashant\_learnit/](https://topmate.io/prashant_learnit/)

New article articles in ServiceNow Community
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about 16 hours
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Security is top of mind with everyone, especially when it comes to keeping your instances secure. We’ve created this introduction, using a crawl/walk/run approach, on how to help customers secure t...
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ServiceNow Security Academy: What you need to know to secure your instances
ServiceNow Community
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about 23 hours
by Eva. Banking & Payments Edition: Zero Compromise, Infinite Potential. The financial landscape is shifting. To stay ahead, institutions must move beyond siloed data. The Databricks Data Intellige...
Discover how the Databricks Data Intelligence Platform delivers your data and AI strategy — with zero compromise.
REDE Consulting
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1 day
www.rede-consulting.com
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TL;DR: I built a working PGP encryption flow for HR payroll case attachments in ServiceNow. Drop a file onto sn\_hr\_core\_case\_payroll, and within a minute the record auto-generates an encrypted...
Implementing PGP Encryption in ServiceNow for Secure PII/HRSD Data Exports
New article articles in ServiceNow Community
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1 day
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Reality: no one is dumb if you’re trying to learn and if you’re trying to help #tech #developer
ServiceNow Dev Program
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1 day
Tim and Juan unpack why Vaibhav Gupta, co-creator of BAML, states that most agentic AI code out there is dumb. It's ugly, fragile, and built by people who've never had to wrestle with probabil...
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The way we build agents today is dumb with Vaibhav Gupta
ServiceNow Community
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1 day