Service Bridge, a feature on the ServiceNow platform, enables multiple instances to connect for improved service experiences. It facilitates interaction and collaboration between companies, providers, and partners. Features like remote catalog, choice features, and authorized users ensure easy access and control. It also allows bidirectional task management and data exchange. Chapters: 00:00 Intro 00:10 Uses 00:38 Key features – Providers 01:05 Key features – Consumers 01:59 Outro #servicenow #servicenowdemo #servicebridge #connectservicenowinstances This video was recorded in the Xanadu release. For more information on Service Bridge see: ServiceNow product documentation: https://www.servicenow.com/docs/bundle/xanadu-service-bridge/page/product/tmt-service-bridge/concept/tmt-service-bridge-both-landing-page.html ServiceNow Training and Certification: https://nowlearning.servicenow.com/lxp/en/telecommunications-service-management/service-bridge-for-implementers?id=learning\_path\_prev&path\_id=995e40f5c3008ad45922751ce00131cf ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/