Josh Kahn
SVP and GM, Core Business Workflows
Josh Kahn is responsible for providing a process automation platform that allows organizations to digitize their business with low-code tools, integrations, robotic process automation, decision management and AI. With Creator Workflows everyone from IT developers to business analysts can safely, quickly build automated workflow applications using App Engine and Automation Engine. With Finance & Supply Chain Workflows, Procurement teams can improve the quality, resiliency and diversity of their supplier base while improving productivity and reducing cost. All, on a single platform. Mr. Kahn joined ServiceNow in 2016 from EMC Corporation (acquired by Dell) where he was Senior Vice President of Global Solutions, focusing in the areas of hybrid cloud and cloud native application platforms. Prior to EMC, Mr. Kahn held product management roles at Veritas (acquired by Symantec), Netscape Communications and several startups. Mr. Kahn started his career at Andersen Consulting, developing custom business applications.
Recent News
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Creator Keynote: Automating every corner of the business with GenAI
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Spotlight Keynote: Say YES to transforming finance AND supply chain processes
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Spotlight Keynote: Say YES to growing revenue AND reducing cost with hyperautomation and low-code
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Conference Sessions
Creator Keynote: Automating every corner of the business with GenAI
KEY2945
<p>Business process efficiency and great experiences are the new competitive battleground. To win, we analyze and improve legacy processes with a powerful new weapon: GenAI. Learn how industry disruptors and AI innovators like Accenture's Rajendra Prasad (Global CIO) and Banco do Brasil's Neudson Freitas (Executive Director) are empowering people of all skillsets to create unique, intelligent workflows that automate every corner of the business with measurable ROI.</p>
Spotlight Keynote: Say YES to transforming finance AND supply chain processes
SPT1632-K23
<p>Reimagine how work gets done in the business-critical processes that span finance and supply chain organizations. Hear how customers and ServiceNow® are leveraging ServiceNow's newest product category which connects people, processes, and systems to create a single environment across finance and supply chain to get work done. Learn how to modernize ERP-centric business processes with hyperautomation to increase employee efficiency and remove the routine, mundane tasks that frustrate your team. Transform what's possible with your existing systems of record while deploying the latest innovations in as little as 11 weeks.</p>
Spotlight Keynote: Say YES to growing revenue AND reducing cost with hyperautomation and low-code
SPT1423-K23
<p>Enterprises must transform processes faster than ever to meet changing market conditions, grow revenue, increase efficiency, and manage risk. Most struggle with a myriad of manual processes on top of a fragmented landscape of siloed systems of record and islands of automation technology – this means slow innovation. Join Southern Glazer's Wine and Spirits, Hancock Whitney, and ServiceNow's Josh Kahn to learn how to empower pro and business developers to build apps fast, digitize manual processes, unify silos, and accelerate automation at scale on a single low-code platform. Discover how to enable IT teams to set guardrails to keep the organization safe and oversee your complete automation landscape.</p>
Keynote: Knowledge Unscripted
KEY1627-K23
<p>Join us for a game-changing keynote. We open with a special conversation, featuring The Right Honourable Jacinda Ardern, one of the world's most influential voices, as she shares powerful stories of leading with courage, empathy, and authenticity. Then—for the first time ever—you will have unparalleled access to our panel of ServiceNow experts – on stage and unscripted. Bring your burning questions, and make them bold, exciting, and challenging. Time to ignite new ideas and explore new possibilities together.</p>
Day 2 Keynote: Uniting AI, data, and workflows across every corner of your business
KEY2675
Where’s the AI utopia we were promised? It’s a question many are asking—and in this keynote, we’ll show you the answer. Join Amit Zavery, ServiceNow CPO and COO, for a real-world look at how AI is transforming work today, not someday. Hear from customers and product leaders as they reveal how ServiceNow unites AI, data, and workflows on a single, enterprise-grade platform—delivering speed, scale, and real results.
Solution Keynote: Core Business Transformation
KEY2547
Business leaders, such as CFOs, CPOs, and CHROs, face growing pressure to reduce costs, simplify operations, and provide better visibility to information that empowers their teams to elevate business results. In this session, discover how ServiceNow’s AI-powered platform revolutionizes business services across key functions like HR, procurement, and finance. By leveraging ServiceNow AI Agents, high value employees focus on the most impactful work, cutting cycle times and producing hard dollar savings. Workflows deploy in months, while reducing reliance on legacy and point solutions.