Debbi Francl
Director of Product Marketing
Debbi Francl is an industry Thought Leader, former practitioner and Managing Consultant with over 30 years experience serving clients & their employees. She brings expertise in Global Business Services, HR Service Delivery, employee experience, digital transformation, process improvement, and organization design to her customers. She loves to collaborate with world class organizations to design a modern digital employee experience and improve how work gets done.
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Global Business Services Roundtable Discussion: Optimize on a single platform
Panel: ServiceNow Employee Experience as an integral part to digital transformation
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Conference Sessions
Enabling global shared services at Kimberly-Clark
SES1171-K22
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Global Business Services Roundtable Discussion: Optimize on a single platform
SES1587
Discuss best practices and experiences with peers leveraging ServiceNow® to connect people, process and technology at scale to optimize Shared Services and Global Business Services. Share ideas on how to better manage and improve services through a single pane of glass, drive automation across value streams such as Source-to-Pay, Hire-to-Retire and Lead-to-Cash and provide a single digital experiences for all users, be they employees, suppliers or customers.
Panel: ServiceNow Employee Experience as an integral part to digital transformation
SES1704-K23
Join this fireside chat featuring Ryder System and Expedia, as they discuss how they are leveraging ServiceNow® Employee Center Pro as their digital launch point for employee experiences. These organizations from varying industry backgrounds are harnessing the power of a unified experience platform to drive productivity and streamline service operations. From serving up personalized experiences, targeted content, to driving greater service efficiencies – EC Pro is at the heart of how these organizations continue to scale and drive resilience across all workers in their channel of choice.
Leveraging Agentic AI to supercharge core business operations
SES3091
Join us for a roundtable session to discuss how AI can transform Business Operations. You'll have the opportunity to engage with leaders like you to discuss how AI drives innovation, creates measurable impact, and demonstrates the value of core business operations. We will share a perspective of AI in shared services and the role of ServiceNow in driving and measuring enterprise-wide business operations. Come ready to share insights and collaborate in this workshop-style session focused on maximizing the potential within your organization.