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Galyna Kruglov

Galyna Kruglov

Group Director, HR Employee Services Ops

Ryder System

Galyna Kruglov is a Group Director at Ryder System, Inc. responsible for HR Employee Services Operations leading a multi-functional team supporting HR Service Center, onsite HR, Employee Relations and HR Compliance developing strategies to further improve employee experience. Galyna has over 18 years in HR and led HR Transformation project implementing SN HRSD, employee portal, and a new HR service delivery model. This project provided 24x7 direct access to HR information, helped automated processes and integrated with Workday, improving productivity and the quality of HR services delivered.

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Conference Sessions

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Panel: ServiceNow Employee Experience as an integral part to digital transformation

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Join this fireside chat featuring Ryder System and Expedia, as they discuss how they are leveraging ServiceNow® Employee Center Pro as their digital launch point for employee experiences. These organizations from varying industry backgrounds are harnessing the power of a unified experience platform to drive productivity and streamline service operations. From serving up personalized experiences, targeted content, to driving greater service efficiencies – EC Pro is at the heart of how these organizations continue to scale and drive resilience across all workers in their channel of choice.

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Revolutionizing the Employee experience with AI Agents

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Empower employees with AI agents that deliver instant answers, streamline self-service, and simplify complex workflows. Learn how AI agents support talent development, align workforce growth with business goals, and create smarter, more inclusive workplace experiences. Transform the employee journey from hire to retire while driving productivity and business impact. Hear how leading organizations like Ryder are leveraging ServiceNow’s AI-powered solutions to boost HR efficiency and enhance employee engagement at scale.