Avin Sijariya
Principal Enterprise Architect - Search
As an Enterprise Search Architect for the Employee Experience Organization in ServiceNow. Avin has implemented large-scale search engine for enterprises across the globe and in multiple languages. His expertise is in creating feedback loops based on usage data and intent analysis to continuously evolve search. Avin has 14 years of experience in creating search and machine learning platforms.
Recent News
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Now on Now: How ServiceNow got started with Now Assist in 30 days
Now on Now: How AI Search transformed user experience and increased self-service through case avoidance
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Now on Now: Maximizing value through AI-powered search
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Conference Sessions
Now on Now: How to get started with AI Search
SES3372
<p>Find out how <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow® is</span></span></span></span> enabling our users to find the correct information quicker than ever with AI Search.</p>
Now on Now: How ServiceNow got started with Now Assist in 30 days
SES3382
<p>See how <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> teams implemented Now Assist and rapidly expanded across multiple use cases to help all users, regardless of role, boost productivity intelligently.</p>
Now on Now: How AI Search transformed user experience and increased self-service through case avoidance
SES4020
<p>This presentation delves into the impact of AI-powered search on user experience, particularly in enhancing self-service and minimizing case escalation. Through real-world examples and data-driven insights, we explore how AI search algorithms have streamlined navigation, empowered users to find solutions independently, and significantly reduced the need for support cases. Join this session to uncover the transformative potential of AI in user service.</p>
Now on Now: Maximizing value through AI-powered search
SES1496-K23
<p>What exactly is AI search? And how has it helped us transform our critical digital properties into more indexed content and stronger search results? We’ll show you how AI is helping us find what we need when we need it, leading to more productive employees, partners, and customers. We’re share our best practices to help you on your AI search journey.</p>
Now on Now: How we’re bringing external data, like from SharePoint, to AI Search #2
MTS3676
AI Search breaks through boundaries, helping users discover precise information with unprecedented speed and quality. In this discussion, we'll explore how integrating external data sources enhances AI Search results, delivering a more comprehensive and powerful search experience tailored to users’ specific needs.
Now on Now: How we’re bringing external data, like from SharePoint, to AI Search
MTS3669
AI Search breaks through boundaries, helping users discover precise information with unprecedented speed and quality. In this discussion, we'll explore how integrating external data sources enhances AI Search results, delivering a more comprehensive and powerful search experience tailored to users’ specific needs.
Now on Now: How AI search powers ServiceNow's digital ecosystem
SES2427
Search is more than just a feature; it’s the key to unlocking seamless digital experiences. At ServiceNow, AI search is breaking down content and data silos, connecting information across more than 30 applications and digital properties to deliver fast, intelligent, and relevant results. Join us to discover how AI search transforms how employees, partners, and customers find what they need—driving efficiency, innovation, and more intelligent decision-making across the enterprise.