Inclusive design: Enhancing accessibility in Employee Center Pro

SES2542

<p>Discover how accessible design principles not only comply with the Web Content Accessibility Guidelines (WCAG) but also propel employee engagement and productivity to new heights. Through real-life client examples, learn how to leverage ServiceNow<span style="font-size: 11.0pt;"><span style="">®</span></span> configurations to foster a more inclusive digital environment. This is an opportunity to embrace digital inclusion and transform your employee experience into a model of efficiency and accessibility.</p>

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Driving UX optimization with user experience analytics on Employee Center

SES2421

<p>Harness the power of ServiceNow<span style="font-size: 11.0pt;"><span style="">®</span></span> User Experience Analytics to revolutionize the Employee Center's usability. This session equips users with the expertise to navigate the UX Analytics dashboard and transform user data into actionable insights. Learn to shape an organization's strategy, enhance decision-making, and boost user satisfaction through data-driven narratives. Gain the skills to advocate effectively for UX improvements, leveraging analytics to pinpoint opportunities for enhancement. Return to the team as a catalyst for impactful UX optimization in the Employee Center.</p>

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Governance: The key to a thriving employee center experience

SES2298

<p>Discover how strategic governance transforms the Employee Center on ServiceNow<span style="font-size: 11.0pt;">®</span> from just functional to exceptionally empowering. This session delves into crafting an Employee Center that's not only intuitive but also a powerful catalyst for change within a digital workspace. Learn how to leverage experience governance to ensure the ServiceNow platform is not just surviving, but thriving and advancing alongside your organization. Join this session to unlock the full potential of ServiceNow investments, turning everyday processes into extraordinary experiences for every user.</p>

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Transforming the portal experience with AI-powered search

SES2131

What if your search experience could do more than retrieve results - what if it could connect users with the exact insights they need? See how AI Search transformed University of Washington Health's Pulse Portal by integrating multiple knowledge bases and creating custom experiences tailored to specific needs. From Employee and Location Directories to a Health Facts knowledge base, discover how advanced EVAMs and AI Search APIs enabled seamless access to content. This session is perfect for those ready to elevate their portal search capabilities and deliver smarter, faster solutions.

Powering a new era of ServiceNow performance with RaptorDB

SES2116

Join us for a comprehensive exploration of RaptorDB - ServiceNow's next-generation database. This session will cut through the noise to decode RaptorDB's real potential. Understand the platform prerequisites that put you in position to take maximum advantage of its speed and scale - and discover when process optimization is the best maneuver to elevate enterprise-wide platform performance. We'll uncover strategic insights for maximizing platform potential, highlight RaptorDB's unique capabilities, and share how to align technology with your organizational goals.