Anticipatory design: Getting ahead of user needs

SES1719

<p>Great user experience requires proactive insight, not assumptions. This session strategies to continually gather feedback and data to get ahead of user needs. Learn how leveraging analytics, surveys, research, and stakeholder input to understand pain points before they arise. Learn processes to synthesize insights into actionable goals and iterate rapidly. Anticipatory design allows you to stay ahead of the curve and elevate experiences users will love.</p>

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The secrets of great portal user experiences

SES3006

<p>Join this session to learn the usability principles that will help build exceptional Service Portal and Employee Center experiences. From designing intuitive navigation to effective feedback mechanisms, attendees will gain essential knowledge to boost adoption and elevate end-user satisfaction.</p>

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Governance: The key to a thriving employee center experience

SES2298

<p>Discover how strategic governance transforms the Employee Center on ServiceNow<span style="font-size: 11.0pt;">®</span> from just functional to exceptionally empowering. This session delves into crafting an Employee Center that's not only intuitive but also a powerful catalyst for change within a digital workspace. Learn how to leverage experience governance to ensure the ServiceNow platform is not just surviving, but thriving and advancing alongside your organization. Join this session to unlock the full potential of ServiceNow investments, turning everyday processes into extraordinary experiences for every user.</p>

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