logo

NJP

Recent News

View all

Conference Sessions

K24

Driving UX optimization with user experience analytics on Employee Center

SES2421

<p>Harness the power of ServiceNow<span style="font-size: 11.0pt;"><span style="">®</span></span> User Experience Analytics to revolutionize the Employee Center's usability. This session equips users with the expertise to navigate the UX Analytics dashboard and transform user data into actionable insights. Learn to shape an organization's strategy, enhance decision-making, and boost user satisfaction through data-driven narratives. Gain the skills to advocate effectively for UX improvements, leveraging analytics to pinpoint opportunities for enhancement. Return to the team as a catalyst for impactful UX optimization in the Employee Center.</p>

Watch Recording

K24

Theming Employee Center from a custom scope

SES2412

<p>Dive into innovation with a session dedicated to revolutionizing your Employee Center's theme, while adhering to platform integrity and seamless upgrades. Embrace leading UX practices and additive actions to seamlessly enhance the interface, ensuring it is maintenance-light and future-ready. Designed for administrators, developers, and UX designers, this session equips users with a toolkit to craft engaging, durable themes based on top UX strategies. Gear up to master smart theming with minimal effort but maximal impact.</p>

Watch Recording