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Recently I came across a requirement at a client to remove the popular items from the Service Portal or you can redirect the users to a category altogether. I went through the community and found t...
How to Remove Popular Items on the Service Portal or Redirect to a different Category on the Service Portal
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Webinar: Exploring CSS and the Service Portal
Blog - ServiceNow Elite
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Hi, This article explains how the CI are retired which are not discovery by discovery in last 90 days. link to update set : https://community.servicenow.com/community?id=community\_article&sys\_id...
Flow Designer : Mark servers retired if not discovered in 90 days
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[Music] in order to subscribe to my channel please click here or click here please share comment and like my videos and channel hello guys welcome to SAS word service now this is ServiceNow system ...
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#4 #ServiceNow System Administration Training | Knowledge Check I
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[Music] in order to subscribe to my channel please click here or click here please share comment and like my videos and channel hello guys welcome to SAS with service now this is ServiceNow system ...
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#3 #ServiceNow System Administration Training | List and Filters & Forms
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[Music] in order to subscribe to my channel please click here or click here please share comment and like my videos and channel hello guys welcome to SAS word service now this is ServiceNow system ...
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#2 #ServiceNow System Administration Training | User Interface and Branding
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go to knowledge> administration> properties
also go here and set to active=false
/nav\_to.do?uri=sp\_instance.do?sys\_id=7467d905db30320099f93691f0b8f553
Haven't tested these all recently within...
Knowledge in service portal: hide author in search results
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go to Service Portal> Pages > kb\_article
add the following to the page-specific CSS
Haven't tested these all recently within global/local scopes, so feel free to have a play! option 1 use an en...
Knowledge in Service Portal: hide article author in the portal
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When you hear the term "customer service," what comes to mind?
Yo...
Three big benefits of aligning customer service with middle and back office
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Episode topics include:
GlideRecord initialize vs. newRecord
Using sys\_id=-1 to create a new record
Using sysparm\_query to populate fields
Code snippets can be found in the [GitHub repositor...
Video: NOWCommunity Live Stream - Creating New Records
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7. OAuth 2.0 for ServiceNow Inbound Integration
ServiceNow by Mohit Yadav
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over 5 years
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
Hi there,...
Using UI Messages within (Catalog) UI Policies [Workaround]
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The use-case is: your customer has a long established e-mail address for incident creation and, when implementing ServiceNow, they want this address to be used for inbound email actions and as the ...
Configuring a custom email address for outbound and inbound email (least effort / privileged approach)
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hi, just run this week into issues using the "Lookup Group" feature in the AD Spoke. Other AD Spoke features like "Create Group" did work properly. The IntegrationHub error message was "The specifi...
IntegrationHub AD Spoke "Lookup Group" error : The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory
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