hi, just run this week into issues using the "Lookup Group" feature in the AD Spoke. Other AD Spoke features like "Create Group" did work properly. The IntegrationHub error message was "The specified module 'activedirectory' was not loaded because no valid module file was found in any module directory".

Together with a Active Directory system engineer we solved the issue by setting\granting the appropriate feature in AD.

See below the feature on the AD Server which needs to be set. Hopefully this article will speed up this issue when it does occur at other ServiceNow customers.

Please mark it as helpful (when it does :))

regards, Peter