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Did you know that you can access parameters passed to UI page inside UI page client script directly? Example: _UI Action to invoke UI page:_ var gdw = new GlideModal(‘validate\_ui\_page’); // na...

59. Accessing UI page parameter values inside UI Page Client Script

Import · almost 2 years
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Did you know that we can redirect end users to the portal after login? Use Case : If user is an end user or no roles then redirect to the portal when they login to ServiceNow. Below is the steps ...

58. Redirect end users to the portal after login

Import · almost 2 years
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When conducting any cloning activities, there are risks involved such as loss of data or loss of development work. To minimize the likelihood of this occurring, there are three main things to consi...

57. Cloning Best Practices

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Steps:- Open the table and add a new table column. Add a new Item parameter -> Writeback to the New Action Item. Add a new UI parameter to the New Button Action under Functions. Add a new Acti...

56. Add a new field to the mobile agent app using Studio

Import · almost 2 years
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Did you know that inline editing (being able to double click a field within a list and change the value) is also available on Agent Workspaces? You just need to set the below system property to Tr...

55. In List Editing — Agent Workspace

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There are two scripts (option 1 & 2) that can be used to get information about table relationships and all tables that extend the current table. However, if you use ServiceNow GlideTableHierarchy ...

54. GlideTableHierarchy API

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53. Unlock URL type variable by Default

Import · almost 2 years
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Delivering at the Speed of Business: The Power of Instance Management with xtype

Delivering at the Speed of Business: The Power of Instance Management with xtype

xtype Blog Platform Owner · almost 2 years
www.xtype.io
Did you know that ServiceNow offers many Dictionary Attributes to modify the behaviour of a table or a field? To administer Dictionary Attributes for a Table or a field simply navigate to: System...

52. Dictionary Attributes

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If you ever want to get a watermark from an email, you can use GlideEmailWatermark for doing this. Sample: var getEmail = new GlideRecord(“sys\_email”); getEmail.addEncodedQuery(“something”); ...

51. Get Watermark from an Email

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If we want to use any addition information details received in the event/Alert from integration for ITOM Event Management alert correlation rule than we can use the tag based alert clustering. For...

50. Tag based alert clustering in ITOM Event Management

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We can display 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗶𝗻𝗱𝗶𝗰𝗮𝘁𝗼𝗿𝘀 with customized colors on the list view of any table by creating a field of type “𝗣𝗲𝗿𝗰𝗲𝗻𝘁 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲” On the form view, this field type accepts 𝗱𝗲𝗰𝗶𝗺𝗮𝗹 𝗶𝗻𝗽𝘂𝘁; on t...

49. Display Progress Indicators on a List View

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48. Authorization for Script Execution

48. Authorization for Script Execution

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Did you know you can configure the “Number of minutes to wait before collecting unread messages and sending an email to offline users” This can be done by configuring the system property “collabor...

47. Collecting unread messages and sending an email

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Script - var gdt = new GlideDateTime(‘2023–12–13 08:00:00’); // Check your system datetime format if you don’t get desired result gs.info(new GlideTimeAgo().format(gdt)); Result -

46. Undocumented API — GlideTimeAgo

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Optimizing Environmental and Sustainability Processes with REDE’s ServiceNow ESG Solutions

Optimizing Environmental and Sustainability Processes with REDE’s ServiceNow ESG Solutions

Import · almost 2 years
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2024 Woodfin 5K - WITH MUSIC - short 🩳 #running #outdoors #mountainlife Video

2024 Woodfin 5K - WITH MUSIC - short 🩳 #running #outdoors #mountainlife

Import · almost 2 years
www.youtube.com
Ansible AWX on K3s Part2 - Backup and Migration

Ansible AWX on K3s Part2 - Backup and Migration

A Dev/Sec/Ops and ServiceNow Blog · almost 2 years
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Ansible AWX on K3s Part1 - Installing

Ansible AWX on K3s Part1 - Installing

A Dev/Sec/Ops and ServiceNow Blog · almost 2 years
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Recommended training for CSM Pro

Recommended training for CSM Pro

Import · almost 2 years
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www.servicenow.com
Can you send notifications in ServiceNow without creating a notification record in the notification table? that’s right, with the “GlideEmailOutbound()” method, you can send email notifications d...

45. Send Notification without creating a Notification Record

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Did you know that ServiceNow provides class “GlideSecureRandomUtil” for generating a random alpha-numeric String with the specified length ? Example: gs.info(GlideSecureRandomUtil.getSecureRandom...

43. Generate random alpha-numeric String with the specified Length

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A guide for ServiceNow veterans on replatforming Video

A guide for ServiceNow veterans on replatforming

Import · almost 2 years
www.youtube.com
Measuring customer service business outcomes with ServiceNow CSM

Measuring customer service business outcomes with ServiceNow CSM

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There are many undocumented ServiceNow APIs that have existed since the beginning. These are a couple that you may come across needing either as a system administrator or developer. The first is t...

44. Undocumented: Table Extension APIs

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