ServiceNow News
119 items
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Purge Orphan Attachments (custom solution and... Washington out-of-the-box!)
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almost 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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ServiceNow® Washington DC release - Top 5 new features
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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The Washington DC release brings new keyboard shortcuts
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
| The iss...
Bug report: Orphaned ML Model Artifact attachment document records
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Keeping your instance database footprint tidy (08): Maintain Email
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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GlideEncrypter API not permitted beginning with the Xanadu release
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Preliminary release notes for Washington DC Release Testing Preview (RTP)
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Keeping your instance database footprint tidy (07): Cleanup Shadow tables
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Now Assist Conversational Catalog Request in practice
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Keeping your instance database footprint tidy (06): Drop syslog_trans_prejakarta* tables
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about 2 years
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Database Footprint
Here is an example of how the Database Footprint for tables like syslog, syslog\_transaction, syslog\_app\_scope looked like for one of my customers:
: Lower duration Table Rotation
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about 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Orphaned ML Update Set attachments: Fixed (be aware though... the fix does not fix everything!)
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over 2 years
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Some interesting bits of the out-of-the-box Setup:
\- Audit for both the User _\[sys\_user\]_ and Task SLA _\[task\_sla\]_ Tables is not enabled out-of-the-box, something you do see at a lot of c...
Keeping your instance database footprint tidy (04): Reduce (over)Auditing
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over 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Impact Graph table rapidly growing: Solved (be aware though... the fix does not fix everything!)
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over 2 years
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ServiceNow considers these Table Cleaners to be legacy and can be ignored. Personally I would deactivate them from a manageability point of view.
[KB1437672](https://support.servicenow.com/kb?...
Keeping your instance database footprint tidy (03): Activating/adding Table Cleaners
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over 2 years
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Orphaned Attachments
_(Almost)_ every ServiceNow instance out there will contain orphaned Attachment records _\[sys\_attachment\]_. One of the causes will be when someone opens a new record or is ...
Keeping your instance database footprint tidy (02): Maintain Attachments and Attachment Documents
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over 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Keeping your instance database footprint tidy (01): Maintain Audit Delete and Audit Relation
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over 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Applying a different font on the Virtual Agent web client
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over 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Removing the top left logo tooltip on Employee Center (without editing the Header widget)
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over 2 years
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
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Any Predictive Intelligence solutions in use on your instance? Check your Attachments table ASAP!
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over 2 years
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