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Hearing about CRM brings me flashbacks to my Salesforce developer days that I’ve been actively trying to suppress.
But I forced myself to watch this nullEDGE session anyway to try and get an idea ...
nullEDGE - How is CRM different from S2P and what features come from AI with Shanma Negi » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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2 months
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In the ever-evolving world of cybersecurity, speed and consistency of investigation aren’t just advantages but essentials. It’s common for Security Operation Centers (SOCs) at large organizations t...
From Manual to Magical: How AI Elevates Security Incident Quality Assessments
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2 months
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A theoretical introduction to integrating ServiceNow and MS365 via Microsoft Graph API without relying on IntegrationHub.
Summary
I would have loved a more hands-on session, but if this is your ...
nullEDGE - Microsoft Graph API without IntegrationHub with Anvesh Kumar Mupparaju » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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2 months
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_How we built a fully-functional Box integration using ServiceNow's native REST capabilities – no additional licensing required_
The Great Integration Hub Paradox
ServiceNow's marketing is brill...
You Don't Need a Spoke for That: Building a Box Integration Without Integration Hub
Semaphore Partners Blog
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2 months
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_How we built a fully-functional Box integration using ServiceNow's native REST capabilities – no additional licensing required_
The Great Integration Hub Paradox
ServiceNow's marketing is brill...
You Don't Need a Spoke for That: Building a Box Integration Without Integration Hub
Semaphore Partners Blog
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2 months
www.semaphorepartners.com
cache
As companies across the U.S. and globally head into year-end renewal season, ServiceNow customers are encountering a familiar but increasingly forceful trend: [ServiceNow is aggressively pushing Im...
ServiceNow Impact: The Hidden Costs No One Is Talking About and How to Negotiate Them Down
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Using Strategic Planning: Lenses, Prioritization, Roadmap, Scenario Planning
ServiceNow Community
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2 months
Getting Started with Strategic Planning and Portfolio Planning in SPW
ServiceNow Community
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2 months
Recently, ServiceNow released a brand-new certification called CIS-DF (Certified Implementation Specialist – Discovery & Foundation), which primarily focuses on CMDB and CSDM.
Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings
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2 months
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Hola Community,
Reports and Dashboards are at the heart of decision-making in ServiceNow.
Yet, many professionals struggle with them—not because they are difficult, but because they are often ...
ServiceNow Reports & Dashboards – A Practical YouTube Playlist for Data-Driven Insights
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2 months
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Hola Community,
Client Scripts are one of the most powerful—and most misunderstood—features in ServiceNow.
While they look simple on the surface, poorly written client scripts can break user exp...
Mastering Client Scripts in ServiceNow – A Practical YouTube Playlist for Real-World Scenarios
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2 months
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Hola Community,
Preparing for ServiceNow interviews can feel overwhelming—especially when questions go beyond definitions and focus on real-world scenarios.
To help ServiceNow professionals prepa...
ServiceNow Interview Questions – A Practical YouTube Playlist for Real-World Preparation
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2 months
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Recently I came across a scenario where the developer asked, what all should I check before adding a new choice to a field and it made me think of all dependencies that could be there on this field...
Ever wondered if a new choice value can cause issues? Validate using below approach for sanity check
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運用チームは、システムから障害アラートをアセスメント、調査して原因を分析します。これまで、その中でのAI活用について触れましたが、今回は、その次の段階、修復フェーズにおけるAI活用について触れたいと思います。
多くの運用チームが抱える課題として、同様のインシデントが繰り返し発生しているのに、その都度手動で対応している、ということはないでしょうか。問題発生後に対処する「火消し」型運用が常態化...
【ServiceNow AI】障害解決手順の自動生成
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本稿は[こちら](https://www.servicenow.com/community/now-assist-blog/using-ai-agent-to-extract-key-topics-from-incidents/ba-p/3283516 "https://www.servicenow.com/community/now-assist-blog/using-ai-agent-t...
AI エージェントを使用してインシデントから重要なトピックを抽出 (翻訳)
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