A theoretical introduction to integrating ServiceNow and MS365 via Microsoft Graph API without relying on IntegrationHub.

Summary

I would have loved a more hands-on session, but if this is your first approach to the topic, you might find Anvesh Kumar Mupparaju’s nullEDGE session useful.

On the Microsoft side

• Identity and authentication.
• Authorisation and permissions.
• Application behaviour.
• Delegated vs Application access.
• Limits and pagination.

On the ServiceNow side

• REST Message Definition.
• Scripted Data Sources.
• Transform maps.

References

• Anvesh Kumar Mupparaju: LinkedIn
• nullEDGE Website
• nullEDGE YouTube channel
• My LinkedIn posts #nullEDGEAdvent (any feedback is welcomed!)
• Intro to my nullEDGE advent calendar adventure

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