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Stories by Prashant Kumar LearnIT on Medium
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10 months
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Avoiding Pitfalls: Gotchas and Leading Implementation Practices for Conversational Catalog and LLM Flows with Now Assist in Virtual Agent
<https://www.servicenow.com/docs/bundle/vancouver-servicen...
Gotchas and Leading Practices: Conv Catalog Items and LLM Flows (w/ Now Assist in Virtual Agent)
New article articles in ServiceNow Community
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10 months
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In this article, we will see how we can modify the parameters of request record information section.
By default, the section provides the below details,
![SujathaVM_0-1744815471806.png](https:/...
Service Operations Workspace - How to modify the parameter on the "Record Information" section?
New article articles in ServiceNow Community
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10 months
SVM
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Getting started with Continuous Authentication
ServiceNow Documentation
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10 months
Attached are some documents to help manage governance.
Governance resources
New article articles in ServiceNow Community
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10 months
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Week 2: Presentations, Workshops, and Diving into CMDB & CSDM
Week 2 was an engaging mix of presentations, workshop facilitation, and a deeper dive into CMDB and CSDM.
CMDB felt somewhat famil...
Article: CTA Series - The Journey from Code to Strategy (Part 3) The Dynamic Duo: CMDB &CSDM
New article articles in ServiceNow Community
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10 months
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Japan 日本 SNUGの皆様、こんにちは！
2025年度ユーザー会分科会ATFチームの宮越です。
Japan 日本 SNUGでは今年度ワーキンググループでの技術的な活動を開始しました。
我々は事例やナレッジがなかなか積み上がっていないATFをやっていくチームです。
（他には既にデザインチームが [【2025年度ユーザー会分科会】デザインチーム活動内容 01](https://ww...
【2025年度ユーザー会分科会】ATF活動内容 #01
New article articles in ServiceNow Community
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10 months
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During a cloud account request processing, we have multiple manual steps where the request will wait for a human response to proceed forward. This can cause some delays even if the request is simpl...
Using request policies to automate manual steps in the cloud account request processing
New article articles in ServiceNow Community
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10 months
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During a cloud account request processing, we have multiple manual steps where the request will wait for a human response to proceed forward. This can cause some delays even if the request is simpl...
Cloud Account Management - PACE Integration - Automate workflows
New article articles in ServiceNow Community
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10 months
www.servicenow.com
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There is an issue with the Smart Assessments on the Compliance Case Management when you try to use smart assessments in the Action Tasks – it’s returning an error: “Incorrect setup”. The assessment...
Action Tasks with Smart Assessment on Compliance Case Management (CCM)
NOWJedi
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10 months
nowjedi.com
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As Artificial Intelligence continues to embed itself into customer interactions, regulatory bodies worldwide are introducing measures to...
Transparency in the Age of AI: Why Businesses Must Disclose AI Use in Interactive Systems
REDE Consulting
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10 months
www.rede-consulting.com
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Wondering how to keep your ServiceNow platform secure? This blog covers the key security layers in ServiceNow, including network protection, application scoping, and the Zero Trust model. Whether y...
Exploring ServiceNow Security Architecture: Key Layers and Best Practices
New article articles in ServiceNow Community
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10 months
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One of the common tasks in ServiceNow teams is reviewing update sets before deployment.
Generally we're looking for similar 'issues', such as
'Are we logging gibberish to the console because we ...
We should all be leveraging Instance Scan more, it saves hours during code reviews.
New article articles in ServiceNow Community
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10 months
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Often Health and Safety teams will need to communicate to different stakeholders via email. To easily track all sent and received emails for auditing purposes, emails can be sent directly from the ...
How to Enable Email Composer for Health and Safety Incidents
New article articles in ServiceNow Community
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10 months
CR
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Make a Pit Stop at CreatorCon!
We’re cruising down the [Road...
Video
Make a Pit Stop at CreatorCon!
New article articles in ServiceNow Community
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10 months
l
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Ask the Experts -- Care and feeding of your instances
ServiceNow Community
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10 months
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ServiceNow Store Highlights v20250416 - Open House Sessions with Justin
Justin Meadows
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10 months
JM