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Every purchase isn’t the same—and sometimes, a simple price and quantity just aren’t enough. Procurement teams often need extra details at checkout, especially when different products require diffe...
Adding Clarity at Checkout: Line‑Level Questions in Sourcing and Procurement Operations
New article articles in ServiceNow Community
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44 minutes
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If you’ve ever shopped across regions—or bought something on behalf of someone in another country—you know how confusing prices can get. A number on the screen doesn’t always tell the full story wh...
Making Global Shopping Feel Local in Sourcing and Procurement Operations
New article articles in ServiceNow Community
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about 1 hour
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Identify Similar Records uses AI search to proactively surface related or duplicate demand records, helping Demand Managers maintain a cleaner, more accurate backlog.
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Identify demand duplication & maintain a cleaner demand backlog with AI-powered similarity detection
New article articles in ServiceNow Community
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about 2 hours
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Why is it modeled like that? This question often comes up in CSDM workshops. This series of small articles will dive into some specific modeling practices related to not just CSDM but also Service ...
WIIMLT - Modeling accurate enough
New article articles in ServiceNow Community
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about 4 hours
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Food has a way of carrying families' stories and traditions. Three ServiceNow employees share the dishes that were passed down to them and that they hope to pass on to the next generation. They’re ...
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Our shared table: Celebrating foods across generations and countries
ServiceNow
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about 12 hours
Big Blue has been saying this itself since 2013
IBM’s share price slumped by 13 percent on Monday, seemingly caused by investors reacting to an Anthropic blog post that points out its Claude Code...
IBM stock dives after Anthropic points out AI can rewrite COBOL fast
The Register articles about Servicenow
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about 12 hours
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The Service Selector in the Financial Services Workspace empowers agents to create the right case type or service request in seconds—reducing errors and accelerating time-to-resolution.
Have your ...
Enable and configure the Financial Services Service Selector in FSO
New article articles in ServiceNow Community
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about 13 hours
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This video is a short demo of the Regulatory Action Plan Generator, which uses Agentic AI to generate AI-driven regulatory action plans based on historical alerts and prior implementations.
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What's New in Dec. 2025: IRM Reg Change Mgmt - Action Plan Generator using Agentic AI
ServiceNow Community
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about 13 hours
In this demo, see how Gen AI automates the mapping of incoming regulatory alerts to internal business controls in ServiceNow Integrated Risk Management (IRM), making compliance easier and faster. T...
Video
What's new in Zurich: IRM and Now Assist Regulatory change to control mapping
ServiceNow Community
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about 13 hours
In this demo, see how Gen AI can be used to summarize risk event data throughout its lifecycle, including root cause analysis, recovery actions, and legal expenses. Risk managers can analyze the da...
Video
What's New in Zurich: Now Assist for IRM: Risk Event Summarization in Advanced Risk
ServiceNow Community
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about 14 hours
We brought together four Ondaro experts for a candid conversation on what data foundations for AI acceleration really mean in practice — not in theory, not in vendor slides, but inside complex, rea...
Video
The Next 3–5 Years: Why Data Will Become Your Competitive Advantage
Ondaro
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about 14 hours
Hello Columbus SNUG Members!
We are excited to be planning the next Columbus SNUG and are looking for customers who want to host, present or be a part of the planning community this year! ...
2026 Columbus SNUG: Call for Speakers, Hosts, and Sponsor
New article articles in ServiceNow Community
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about 14 hours
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We brought together four Ondaro experts for a candid conversation on what data foundations for AI acceleration really mean in practice — not in theory, not in vendor slides, but inside complex, rea...
Video
Governance Is Not Red Tape. It’s How You Scale Without Chaos
Ondaro
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about 14 hours
We brought together four Ondaro experts for a candid conversation on what data foundations for AI acceleration really mean in practice — not in theory, not in vendor slides, but inside complex, rea...
Video
From Pilots to Performance: How Leaders Know They’re AI-Ready
Ondaro
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about 15 hours
We brought together four Ondaro experts for a candid conversation on what data foundations for AI acceleration really mean in practice — not in theory, not in vendor slides, but inside complex, rea...
Video
What Good Data Actually Looks Like When You’re Running the Business
Ondaro
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about 15 hours
We brought together four Ondaro experts for a candid conversation on what data foundations for AI acceleration really mean in practice — not in theory, not in vendor slides, but inside complex, rea...
Video
The AI Acceleration Myth: Why “Cleaning Your DataOnce” Will Never Be Enough
Ondaro
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about 15 hours
Activate the Business or Consumer Portal in your ServiceNow instance, enabling self-service for your B2B customers. servicenow servicenowdemo businessportal consumerportal serviceporta...
Video
Configure the Business or Consumer Portal
ServiceNow Documentation
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about 17 hours
In this video, you’ll learn how to prevent automatic updates to hardware models on your hardware assets. We’ll show you how to create a Reconciliation Rule using the CI Class Manager and demonstrat...
Video
Prevent Automatic Updates to Hardware Models on Your Assets
ServiceNow Community
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about 17 hours
The out of the box Enterprise Architecture Operational indicators, Incidents via Service, Problem via Service and Change via Service provide key insight to the operational health of your business a...
A Quick Guide to Enabling the Enterprise Architecture Operational Indicators
New article articles in ServiceNow Community
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about 18 hours
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