ServiceNow News
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How can you connect ERP Canvas to SAP
In this article we will explain how you can connect ERP Canvas to your SAP system. We will describe four possible scenarios, and explore the possibilities in...
How to connect ERP Canvas to SAP - four different scenarios
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about 1 year
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Often, we need to add a Watch list to the standard ticket configuration. However, out-of-the-box (OOB) this isn't allowed due to the business rule "Allow only whitelist fields for Header" Since thi...
Adding Watch List to Standard Ticket Configuration in ServiceNow
New article articles in ServiceNow Community
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about 1 year
AB
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Often, there's a need to copy attachments from a record producer's attachment variable to the target record. Unfortunately, there's no direct out-of-the-box solution for this in ServiceNow.
Howeve...
Copying Attachments from a Record Producer's Attachment Variable to a Target Record in ServiceNow
New article articles in ServiceNow Community
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about 1 year
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Had an AH HAH! moment yesterday I'd like to share.
I had always wished Flow could trigger based on a sysevent, but I never realized how simple it was until now.
This article will help you trigg...
Video
Trigger a Flow based on an Event (even if its scheduled)
New article articles in ServiceNow Community
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about 1 year
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1. Is MMS supported?
There are two types of MMS - long text MMS and media MMS(file attachments). Long text MMS is supported both inbound( i.e., end user sending message to agent) and outbound (...
FAQs - Conversation SMS Integration with AWS End User Messaging
New article articles in ServiceNow Community
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about 1 year
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Harnessing AI Safely: Preparing ServiceNow for GenAI with xtype
xtype Blog Platform Owner
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about 1 year
www.xtype.io
JM
In this installment of the Process Mining Academy we focus on Process Mining for Risk Management. Process Mining Product Manager Damian Pascale and Risk Management Product Manager Utkarsh Jain give...
Process Mining Academy #33 - Process Mining for Risk Management
New article articles in ServiceNow Community
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about 1 year
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Help us learn how to improve navigation for Impact and the ServiceNow platform.
Receive ServiceNow branded swag or a gift card if you join us for a research session and if permissible by your org...
Participate in ServiceNow User Experience Research
New article articles in ServiceNow Community
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about 1 year
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Verify EAP configuration for migration from SAFe
ServiceNow Documentation
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about 1 year
Are you involved in hiring & onboarding new hires at your organization? If so, we would love to speak with you to learn about your processes, tools and challenges!
Interested? Find a time below to...
Talk to us about hiring & onboarding people — ServiceNow research opportunity
New article articles in ServiceNow Community
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about 1 year
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Are you looking for an efficient way to automate work notes in ServiceNow and add clickable hyperlinks to related records? In this blog, I walk you through a practical use case where a simple Busin...
Automating Work Notes in ServiceNow with Hyperlinks: A Simple Solution for Status Calls and Inquirie
New article articles in ServiceNow Community
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about 1 year
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Participate in ServiceNow Research: Hiring & Onboarding
Talk to us about hiring & onboarding people — ServiceNow research opportunity
New article articles in ServiceNow Community
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about 1 year
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IT Service Excellence through Peer Benchmarks
ServiceNow Community
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about 1 year
Process Mining Academy - Process Mining for Risk Management
ServiceNow Community
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about 1 year
Ask the Experts -- How the ServiceNow community can help you reinvent yourself mid-career
ServiceNow Community
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about 1 year
For the last six years, I’ve had the privilege of implementing Customer Service Management (CSM) for over 20 customers. Each project has brought its own unique challenges, but some lessons have con...
Top 5 Best Practices for a Successful CSM Implementation
Josh Brostoff's Blog
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about 1 year
hallio.io
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Here we share the Recommended Implementation Sequence for Software Asset Management (SAM).
We recommend this document is used in conjunction with '[The Path to Value for a SAM Program in ServiceN...
Software Asset Management - Recommended Implementation Sequence
New article articles in ServiceNow Community
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about 1 year
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Consider a requirement to validate if the user selects a time in the date/time variable between 11 AM and 4 PM.
You can use the onChange catalog client script with the following logic. It handles...
Validate date/time range based on logged in user's timezone
New article articles in ServiceNow Community
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about 1 year
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ServiceNow Series E188: Paul Turley, Senior Director | Ireland Enterprise Sales at ServiceNow
ServiceNow Podcast Series
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about 1 year
Hi All,
Today I will cover what is required to see the list of suppliers.
ServiceNow Learning 175: S2P Suppliers are not visible when clicked on "Add Supplier" from workspace
New article articles in ServiceNow Community
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about 1 year
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