Automating Work Notes in ServiceNow with Hyperlinks: A Simple Solution for Status Calls and Inquirie
New article articles in ServiceNow Community
·
Jan 22, 2025
·
article
Are you looking for an efficient way to automate work notes in ServiceNow and add clickable hyperlinks to related records? In this blog, I walk you through a practical use case where a simple Business Rule updates task work notes automatically—no more manual updates! Whether you're a ServiceNow beginner or an experienced enthusiast, this tip might just be the productivity boost you need. 🚀
View original source
https://www.servicenow.com/community/developer-blog/automating-work-notes-in-servicenow-with-hyperlinks-a-simple/ba-p/3156513