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I was asked to create user groups for about 50 of our applications. The requirement was to access on a daily basis the user IDs in the various DB tables used by these applications and update a set ...

Batch add Data Sources, Transform Maps and Scheduled Imports

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Evanios Operations is an application to provide enterprise event management on the ServiceNow platform. It allows the consolidation of events from various monitoring tools across the enterprise int...

Leverage CMDB relationships to reduce the number of Incidents

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Last week, Chuck Tomasi and Andrew Kincaid posted a new episode of TechNow! If you missed it, you can still watch it here. In this episode, Chuck and Andrew guide you through the REST API to read,...

TechNow Episode 18 | REST API

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In the third part of this series on Model Management, I provided you with some perspectives on Model Names and Model numbers and how to more effectively set them up in your environment. There was a...

Which Model Is Which?: Model Management Part 4

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Some customers like to over complicate processes. By "some" I am actually being kind to consider a margin of error. Always when I am in the process of adding a workflow to homogenize the handling...

Too many conditions on your Workflows?

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The ServiceNow Education Services team is thrilled to announce the availability of a new version of our Portfolio Project Management class. The content has been thoroughly updated to reflect the E...

ServiceNow Updated PPM Eureka Training!

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Managing the language selection on an instance

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I recently had a big stack of applications, over 50, in which I was asked to create a user group for each one, assign a manager and email to each group and create a CI/Group relationship between ea...

Scripting to batch create user groups and attach them to CIs

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YouTube Search Tips Video

YouTube Search Tips

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If you are seeing incorrect start and end dates on change requests — for example, users are able to submit or modify a request with a Planned start date _later_ than the Planned end date without a ...

Verifying start and end dates in change requests

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Knowledge Base Weekly Digest: October 28, 2014

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In a recent blog post, [Interactive Demos In ServiceNow's Knowledge Base](https://community.servicenow.com/groups/servicenow-user-group-sig-knowledge-management/blog/2014/07/30/interactive-demos-in...

Using the Knowledge Base to Disseminate Internal Training and Enhance Learning

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Abstract: So your organization would like to leverage ServiceNow Human Resource Module or you would like to present this option to the business? That is fantastic! Check out this first of five blog...

HR Service Management - Beyond IT: Defining Human Resource Service Management (HRSM)

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Were you one of the 1000 attendees who joined us at NowForum in London and interested in reviewing the presentation content? Were you unable to make it to the event and curious to see what our cust...

Presentations from NowForum UK - Plenary, Break-Out and Technical Sessions

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Looking through your eyes

Looking through your eyes

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Responsive ESS Portal

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Hackathons are a win-win

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Reverting The ‘Modern Cell Coloring’ Back to Pre-Eureka

Reverting The ‘Modern Cell Coloring’ Back to Pre-Eureka

servicenowgems.com · over 11 years
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Posts from October 2014 on Service Now Gems

Posts from October 2014 on Service Now Gems

servicenowgems.com · over 11 years
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Think back to the very first time you used the ServiceNow platform. How did you learn to use it? What resources were available to you? And what were your biggest struggles? We are always trying to...

5 ServiceNow basic resources for beginners and new hires

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Formatting is lost in quick messages

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![image](https://community.servicenow.com/community/image/serverpage/image-id/157359iE591311CBD61D054/image-size/large?v=v2&px=999)For many enterprise organizations, they look at personalization of...

You Lost Me at Hello

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What's in a name? that which we call a rose By any other name would smell as sweet; \-Juliet, Shakespeare's _Romeo and Juliet_ This is part 3 in a series of posts on Model Management. If you ha...

What's in a Name?: Model Management Part 3

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ServiceNow provides many options to display information in an easy to access format. As my colleague, [Sal Costa, mentioned in his blog](https://community.servicenow.com/community?id=community%5Fbl...

PMO Best Practices - How Fruition Partners extends ServiceNow's PPM application to improve information access with My Service Portal

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When setting up a scheduled data import, there is a check box called Conditional that allows you to enter a script. There is a wiki article here: <http://wiki.servicenow.com/index.php?title=Schedul...

Conditional Scheduled Import

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