Having upgraded to Eureka, we’ve had a lot of comments from customers regarding the new field coloring which ServiceNow has introduced. If you haven’t seen it, here’s a couple of screenshots below...

I’ve been working on integrations recently, in particular SOAP and utilising the out of the box direct web services as much as possible. One of the things that I couldn’t figure out when querying ...

Sometimes you can run a piece of code, click an action, just generally do something a bit heavier than you expected and the transaction hangs and takes a long time to complete. If you are in a win...

Adding a form message to the top of the form is easy enough by using the g\_form.addErrorMessage or g\_form.addInfoMessage functions. Then getting rid of them is again, another simple call of g\_fo...

If you’ve ever had performance issues within ServiceNow, chances are you’ve gone to look at the performance dashboards to see if anything looks “funny” there. If not, you then check the stats.do pa...

When using a reference field, you can hover over the reference icon to view the referenced record as a popover. A few people already know, if you don’t want the popup to disappear as soon as you mo...

(Spoiler: This article isn’t about how to get access to the hidden pages, just an explanation of them – sorry) Let me start this one by saying that pretty much everything of what you see in Servic...

\[UPDATE\] – Released a new version of the node switcher Completely new UI Automatically recognises ServiceNow instances behind custom URLs (eg, recognises developer.servicenow.com as https://dev...

We’ve all been there before, there’s a random message being displayed, or some event triggered, or value being returned, but we have zero idea where it’s coming from. You search relevant business ...

Within ServiceNow, anyone can go to any table by manipulating the URL or via the navigation menu. I.E, if you want to go to the incident table, even if you haven’t access to the incident module, y...

Recently I discovered a little trick with GlideRecords that would’ve made my life a lot easier with previous projects if I knew it existed. As it stands, out of the box, the GlideRecord API does n...

If you’ve ever had performance issues within ServiceNow, chances are you’ve gone to look at the performance dashboards to see if anything looks “funny” there. If not, you then check the stats.do pa...