This article is to implement two levels of approval sequentially during authorize phase for a change request as part of change management process. Code : [anilvaranasi/Custom-CHG-Approval](https:/...

SLA configuration can get a little complex when service based SLAs need to be configured, this scoped app is meant to simplify such configuration by making use of decision tables to map service to ...

Are you struggling to manage large and complex topics in your virtual agent designer? Discover how GML (Graph Modeling Language) can revolutionize the way you visualize and optimize your virtual ag...

Powershell script -> Simple text file with content provided as input \ Eg. User name="admin", Password="admin" for this code sample. $user = "admin" $pass = "HYby5KaPud4g" Build auth header $base...

\\Streamlining Life Cycle Event Analysis: A Game-Changing Script\\ As anyone who has worked with life cycle events knows, analyzing the complex web of activity sets, activities, and audiences can ...

Now Assist is GENAI capability from ServiceNow which is natively available in the platform it is available for ITSM, HRSD, CSM and code generation. This article covers data model of Now Assist with...

Unlock the Power of Generative AI with Now Assist! Discover how ServiceNow’s Now Assist, a cutting-edge GENAI capability, seamlessly integrates into ITSM, HRSD, CSM, and code generation. Dive into...

Now Assist is GENAI capability from ServiceNow which is natively available in the platform it is available for ITSM, HRSD, CSM and code generation. This article covers data model of Now Assist with...

<P>This solution provides a detailed walkthrough of various stages involved in creation of notification card on teams bot right from how its triggered to how the JSON is built and how it appears on...

<P>10 min challenge.</P> <P>Integrate ServiceNow with LLM model in less than 10 mins and see it in action by chatting with virtual agent.</P>

In today’s fast-paced digital world, having quick and efficient access to information and support is crucial. ServiceNow’s GENAI Chat Assistant is here to revolutionize the way you interact with yo...

In today’s fast-paced digital landscape, integrating artificial intelligence (AI) into your workflows can significantly enhance efficiency and innovation. One exciting application is using AI to an...