Going the Extra Mile with GenAI: Prompts in Workflow Automation

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Are you looking for cutting-edge ways to supercharge your workflow automation? If yes, then the Generative AI Controller might be the solution you're searching for! With your own creativity, API key, and prompt engineering savvy, you can craft bespoke GenAI-powered solutions that perfectly fit your organization's unique requirements. Join us for this session and discover how to harness the full potential of GenAI and prompt engineering techniques in the Flow Designer or VA Topic Designer. From idea to reality, we've got you covered!

Generative AI powers the Now Platform® – learn how you can get started NOW!

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AI – and particularly Generative AI – has changed the way we think about work. In 2024 and beyond, every company will need to formulate a vision and strategy to incorporate artificial intelligence to increase productivity, transform experiences and become more agile. The Now Platform® leverages AI at its core and across workflows to provide answers, make predictions, and automate repetitive tasks. Join this session to learn about the steps you can take to put AI to work with Now Assist powering your workflows. 

Lab: Kickstart automation with Now Intelligence

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Today’s organizations require an automation and integration platform which provides process transparency, allows intelligent automation, eliminates process efficiencies and generates great end-user experiences. Learn how you can use ServiceNow®'s AI/ML and analytics capabilities to uncover the most promising and interesting automation opportunities. Get yourself familiar with Automation Discovery, Predictive Intelligence Clustering and Process Optimization, and start uncovering opportunities by this data-driven approach to allow for continuous improvement and optimization in the future.