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NJP

Joost van Poppel

Joost van Poppel

ServiceNow Inc.

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Conference Sessions

1692646803067001XK24

Generative AI powers the Now Platform® – learn how you can get started NOW!

SES5097

AI – and particularly Generative AI – has changed the way we think about work. In 2024 and beyond, every company will need to formulate a vision and strategy to incorporate artificial intelligence to increase productivity, transform experiences and become more agile. The Now Platform® leverages AI at its core and across workflows to provide answers, make predictions, and automate repetitive tasks. Join this session to learn about the steps you can take to put AI to work with Now Assist powering your workflows. 

1692646803067001XK24

Better Together: Platform Analytics and Process Mining

SES1749

Platform Analytics helps process stakeholders understand how their processes are performing through trend based analysis of key performance indicators (KPIs) to answer questions about "what" has happened and "where" we are heading. Process Mining helps us answer all of the follow up "why" questions about those trends and gives us visibility into process inefficiencies and improvement opportunities. Join this session to learn how Platform Analytics and Process Mining complement each other to drive continual process improvement on the Now Platform®.