Sree Subramaniam
Senior Director of Product Management
Sreenevas Subramaniam (Sree) is a Senior Director of Product Management at ServiceNow based in Silicon Valley and leads the product team for IT Operations Management Visibility, SRM and Cloud Accelerate Solutions. Before joining ServiceNow, Sree held several leadership positions with HP, and Walmart. Sree has 20 years of Industry experience in the field of IT Service Management, IT Operations Management, IT Asset Management, and CMDB.
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Roundtable: Fostering a Cloud-Ready Organization that Scales
Roundtable: Peer discussion to learn how to get more from ITOM Visibility
RD
Demo: Drive service operations excellence with Digital End-User Experience (DEX)
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Product Roadmap: ITOM and what's planned for the future
Conference Sessions
Roundtable: Peer discussion to learn how to get more from ITOM Visibility
SES1518
<p>Please join this interactive roundtable discussion where you and your peers will be able to discuss and share best practices and goals related to ITOM Visibility. Topics can include Discovery (both agent and agentless), machine learning Service Mapping, TLS Certificate Management, Firewall Audits and Reporting, Service Graph Connectors, Agent Client Collector, and much more. Be ready to share what you've done and learn from other IT experts on value they've created with ITOM Visibility.</p>
Roundtable: Fostering a Cloud-Ready Organization that Scales
SES3119
How do you preserve the speed of moving to the cloud without sacrificing governance and accountability? How do you make it easier for developers and business units to readily access cloud resources without slowing down innovation? Join fellow customers and ServiceNow product management team members for an informal roundtable discussions around discovering your cloud estate; managing and scaling cloud processes, and governing your cloud spend with practical cost controls.
Product Roadmap: ITOM and what's planned for the future
SES1340-K23
Join ITOM Product Management roadmap session and learn about all of the exciting capabilities recently introduced and hear about what is coming in the near future. Topics will include Discovery, machine-learning Service Mapping, Event Management, Predictive AIOps, Cloud Governance and more. Get insights on how to get the most of your ITOM deployment and learn about great options to bridge ITOM with ITSM and other solutions across your organization.
Demo: Drive service operations excellence with Digital End-User Experience (DEX)
DEM2399-K23
Join this demo of DEX to learn how to improve Service Operations for end-user applications with actionable Insights from DEX with SaaS/Web and installed application, device, and network monitoring. Elevate the employee experience with the Desktop experience app. Measurable outcomes with DEX – - Enable data-driven decisions and actionable insights for IT Support - Elevate employee engagement and productivity for employees - Right-size SaaS subscriptions with SaaS web metering - Real-user web application monitoring and reporting poor experience signals to AIOps
360 Exchange: Proven implementation and rollout strategies for ITOM Visibility
SES3549
ITOM Visibility delivers comprehensive infrastructure and service visibility that fuels key IT processes. Get expert insights into deploying ITOM Visibility by joining us for one of these “getting started” discussions: 1) discovery, 2) service mapping, 3) certificate management, 4) tag governance, 5) discovering Kubernetes, or 6) which cloud discovery should I use? This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
Accelerating incident resolution with AI-driven automation powered by AIOPs LEAP
SES3385
Discover how the new AIOps Learning Enhanced Automation Playbooks (LEAP) leverages Agentic AI to analyze past incidents, identify patterns, and auto-generate resolution steps. See how this integrates with Now Assist to create automated workflows, drastically reducing resolution time. Learn practical strategies to empower admins and scale efficiency. Ideal for IT leaders seeking actionable ways to accelerate incident management and more. LEAP gives you a jump start to improve efficiency, reduce human errors, and increase scalability.