Exploring Digital End-User Experience (DEX): A hands-on lab

LAB1521

Hybrid work makes it difficult to understand employees' experience with company-provided devices and applications. Issues with Wi-Fi, power supplies, and other factors are hard to find and diagnose. With ServiceNow® Digital End-User Experience (DEX), IT teams can measure and continuously improve the technology experience that they provide to employees. DEX collects, enriches, and processes data from employee devices, networks, user installed/SaaS apps, and the existing ServiceNow® estate. Experience the power of DEX first-hand in this lab!

Demo: Drive service operations excellence with Digital End-User Experience (DEX)

DEM2399-K23

Join this demo of DEX to learn how to improve Service Operations for end-user applications with actionable Insights from DEX with SaaS/Web and installed application, device, and network monitoring. Elevate the employee experience with the Desktop experience app. Measurable outcomes with DEX – - Enable data-driven decisions and actionable insights for IT Support - Elevate employee engagement and productivity for employees - Right-size SaaS subscriptions with SaaS web metering - Real-user web application monitoring and reporting poor experience signals to AIOps