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360 Exchange: Securing your instance in the new age of AI
SD
Ask the Experts: Exploring ideas to foster safer and more trustworthy generative AI workflows
VB
Ask the Experts: Rapid advancements in AI are disrupting the status quo - here's what you need to understand
Conference Sessions
360 Exchange: Securing your instance in the new age of AI
SES2893
As the adoption of AI continues to grow, organizations are tasked with securing their ServiceNow instances against evolving threats in this new digital landscape. Explore the intersection of AI and security within the ServiceNow ecosystem and receive practical insights to help you fortify your instance against emerging risks. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.
Ask the Experts: Rapid advancements in AI are disrupting the status quo - here's what you need to understand
CCE1255-K23
<p>Generative AI, automation, proactive assistance, intelligent interactions: Artificial Intelligence (AI) is at the heart of these next-generation experiences. But what is AI? How does it work? And what technology is powering these state-of-the-art innovations? From Neural Networks to Large Language Models, we'll explore how ServiceNow<span style="font-size: 12.0pt;">®</span> Research is bringing these disruptive innovations to the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span>. This will be a highly educational session from the ground up for newbies and for experts alike.</p>
Ask the Experts: Exploring ideas to foster safer and more trustworthy generative AI workflows
CCE1666-K23
<p>The rise of AI-driven applications has led to an increased need for safety and trust in AI workflows. In this session, we will discuss strategies and techniques for integrating safety mechanisms into AI solutions without sacrificing performance or user experience. Rather than providing prescriptive guidance, this session will serve as a community discussion starter, encouraging participants to share their own experiences and insights on data privacy, bias mitigation, anomaly detection, and handling non-standard language patterns. Whether you are a seasoned AI developer or new to generative AI, we invite you to join us in this conversation and learn from the experiences of others. Together, we can work towards building AI systems that are secure, compliant, and capable of addressing the challenges of our ever-evolving digital landscape.</p>
AI research trends that matter
CCB1664-K23
<p>In this session presented by ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">® </span></span>Research, we will dig into the biggest trends in current AI research that you should know and understand, including: Foundation Models, Generative Interactive Models (such as ChatGPT and GitHub CoPilot), the growth in Compute, and how this research is going to change the way we have to think about how the world works. We will also cover the related state-of-the-art research pioneered by ServiceNow Research.</p>