UX: Putting people first to design innovative solutions for the enterprise

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Some processes are so painful that employees deviate from them rather than embrace them, which ultimately creates points of friction that can put an organization at risk. It’s not because employees don’t use the technology made available to them; it's because the technology is made hard to use in the first place.  This is why providing the right experience is critical. Join Amgen, in conversation with ServiceNow®'s Workflow Design Studio, about the power of putting people first when designing for the enterprise.