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Michelle Slater

Michelle Slater

ServiceNow Practice Lead

Plat4mation

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Conference Sessions

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Unraveling Word Chaos: Forging Structured Insights in ServiceNow

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Discover how we transformed our document revision process by replacing outdated, Word-based comments and In-line edits with a modern, real-time collaborative solution in ServiceNow. Using Visual Task Board components, custom-designed cards, and records structured in JSON within a purpose-built UI Builder workspace, we created a system that fosters teamwork. Learn how we overcame team resistance, reimagined UI elements, and built a system that supports complex, interconnected data relationships while reducing document management time and unlocking actionable insights from unstructured data.

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Mastering the cyber future: A blueprint for building operational resilience

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<p>This session delves into Tanium and Plat4mation's partnership, focusing on boosting operational resilience by merging cybersecurity and compliance with regulatory directives. It emphasizes the importance of resilience against cyber threats, GenAI, regulatory demands, and showcases the synergy between Tanium, Plat4mation, and <span style="font-size: 11.0pt;">ServiceNow®</span>. Inspired by Plat4mation's Hackathon, attendees will learn strategic frameworks for anticipating threats, practical compliance tools, and how to integrate these solutions into their cybersecurity strategies, preparing for an unpredictable future.</p>

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Panel: Expert to visionary: How ServiceNow certifications transformed careers

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<p>This panel discussion will cover the key benefits of achieving CTA and CMA certification, how these certifications have contributed to career advancement, and how to leverage skills to become leaders in the ServiceNow® community. Attendees will have the opportunity to learn from the experiences of these experts and gain insights into the benefits of pursuing these prestigious certifications. Attendees will have a deeper understanding of the value of CTA and CMA certification, and the opportunities these certifications can bring to their careers.</p>