Mary Vanatta
Principal Portfolio Manager - ITOM
Mary is the Principal Portfolio Manager - ITOM at ServiceNow.
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Roundtable: Maximizing ROI with Asset Management and Strategic Portfolio Management
DP
SV
Roundtable: Steps to ITOM implementation & deployment success
BP
Conference Sessions
Roundtable: Steps to ITOM implementation & deployment success
SES2527-K23
<p>This Knowledge 360 Exchange which will focus on how to leverage the power of IT Operations Management (ITOM) to fuel service operations, and take your IT organizaiton to new levels of quality and efficiency. Join a round table discussion on one of these topics: how to monitor the health of your CMDB, getting data foundations for CMDB health, Service Mapping approach, best practices in ITOM Discovery and practical steps for aligning Common Service Data Model.</p>
Roundtable: Maximizing ROI with Asset Management and Strategic Portfolio Management
SES2532-K23
<p>More than ever, maximizing return on investment is top of mind for most businesses. At this Knowledge 360 Exchange, experts will help your organization put effective strategies in place to increase value and reduce cost using ServiceNow Asset Management and Strategic Portfolio Management. Join one of five facilitated discussions on how you can drive Hardware Asset Management success, get started with Enterprise Asset Management, win with Project Portfolio Management and accelerate value delivery with Agile and SAFe.</p>
360 Exchange: The inside scoop on how to successfully deploy SPM
SES3182
Get ready to elevate your organization’s performance with ServiceNow Strategic Portfolio Management (SPM). Join us for an enlightening discussion as experts share tips and tricks for a seamless deployment. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Proven implementation and rollout strategies for ITOM AIOps
SES3604
ITOM AIOps predicts and prevents service outages, and reduces MTTR. Get expert insights into effectively deploying and managing AIOps by joining us for one of these discussions:1) Event Management, 2) Service Reliability Management, 3) harmonizing Observability and AIOps, 4) Health Log Analytics, or 5) monitoring applications and infrastructure with ACC. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Proven implementation and rollout strategies for ITOM Visibility
SES3549
ITOM Visibility delivers comprehensive infrastructure and service visibility that fuels key IT processes. Get expert insights into deploying ITOM Visibility by joining us for one of these “getting started” discussions: 1) discovery, 2) service mapping, 3) certificate management, 4) tag governance, 5) discovering Kubernetes, or 6) which cloud discovery should I use? This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: ITSM core implementation: Customer insights into success, challenges, and value
SES3191
What makes an ITSM core implementation truly successful? Learn from real customer implementation experiences, including with UI16 and Service Operations Workspace. Hear about key challenges, what went well, and where additional support was needed. Find out how customers measured value, optimized their rollout, and aligned their implementation with business objectives. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: ITSM core implementation: Customer insights into success, challenges, and value
SES3548
What makes an ITSM core implementation truly successful? Learn from real customer implementation experiences, including with UI16 and Service Operations Workspace. Hear about key challenges, what went well, and where additional support was needed. Find out how customers measured value, optimized their rollout, and aligned their implementation with business objectives. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: How to grow ITSM's Digital Portfolio Management's value as your CMDB matures
SES3175
ServiceNow Digital Portfolio Management (DPM) lets you manage your business services, application services, and applications throughout the entire plan, build, and run lifecycle. Designed for service management process owners, this immersive session gives you guidance on how to successfully align your DPM implementation with your current CMDB maturity to maximize value, This 360 Exchange offers an unparalleled opportunity to connect ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.