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Kellie Romack

Kellie Romack

Chief Digital and Information Officer

ServiceNow Inc.

Kellie Romack is the Chief Digital Information Officer at ServiceNow.

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Conference Sessions

K24

Igniting Success: Fireside Chat on Retail Trends and Industry Expertise with Sunoco

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<p>Join us for an engaging fireside chat where we will hear from our seasoned panel of experts including <strong>Kellie Romack</strong>, SVP, Digital Technology Experience at ServiceNow, <strong>Hannah Datz</strong>, Area Vice President, Customer Service Management at ServiceNow, and <strong>Jen Holman</strong>, Director, Strategic Sourcing & Capital Planning at Sunoco. They will be discussing the latest trends shaping the retail landscape, the power of technology in driving the industry evolution, and how Sunoco is leveraging ServiceNow and our newly released Retail Operations solution.</p>

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K24

Now on Now: How to simplify work for people, with a unified experience

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<p>The average employee needs to access information from 20+ systems every day. Talk about chaotic and confusing. When employees have a unified place to work and collaborate, productivity and agility increase. Join this session to see how we use the ServiceNow<span style="font-size: 12.0pt;">®</span> platform to simplify workflows — and break out of an HR strategy and into an employee-focused one. Using our own solutions, we empower smarter conversations, build transparency, and save time and costs. Only then can we focus on strategic work and create a virtuous cycle with better skills data. The result? An excellent experience for all.</p>

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K23

Now on Now: Building a truly revolutionary employee experience

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<p>Our People Pact helps each of our employees do their best work, live their best lives, and fulfill our purpose together. ServiceNow® is using our own technology to innovate and scale, strengthening our culture to foster the most inclusive experience, and leveraging AI and automation to help us be even more effective every day. Thanks to process automation, our Nowbot and mobile capabilities, and our new employee development toolkit (including our new learning platform and peer-to-peer recognition tool), we’re nurturing our employees and managers to take their own growth to astounding new heights.</p>

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K25

Lead Boldly: Light the Path! Power Panel Luncheon

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Authentic leadership is a powerful force for change, shaping workplaces and inspiring future generations of women leaders. This dynamic panel discussion brings together trailblazing women who have embraced authenticity in their leadership journeys to drive impact, foster inclusivity, and empower others. Panelists will share personal stories, lessons learned, and strategies for navigating challenges while staying true to their values. Together, we will explore how authenticity fuels mentorship, sponsorship, and the creation of pathways for emerging leaders. Attendees will leave with actionable insights on how to lead with purpose, uplift others, and create a legacy that lights the way for the next generation of women leaders. _Lunch will be served from 11:30am-12:00pm, the panel discussion will take place from 12:00pm- 12:45pm. Please note select 'save my seat' to reserve your seat at the luncheon, seating is limited. The meal is not prepared in a nut-free facility. Vegan meals will be made available, upon request._

K25

How Workflow Data Fabric is shaping the future of work at ServiceNow

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Join executive leaders from ServiceNow and Cognizant - alongside former F1 driver and current Aston Martin Aramco Formula One (AMF1) driver ambassador Pedro de la Rosa - for a strategic conversation on the future of enterprise architecture. As organizations evolve into libraries of knowledge and action, technologies like ServiceNow Workflow Data Fabric and Agentic AI are enabling real-time adaptability and insight. Drawing parallels to F1, this panel will explore how ServiceNow is harnessing these innovations to drive digital fluidity and build a foundation for the AI-ready enterprise.