logo

NJP

Recent News

View all

Conference Sessions

K24

Igniting Success: Fireside Chat on Retail Trends and Industry Expertise with Sunoco

SES2433

<p>Join us for an engaging fireside chat where we will hear from our seasoned panel of experts including <strong>Kellie Romack</strong>, SVP, Digital Technology Experience at ServiceNow, <strong>Hannah Datz</strong>, Area Vice President, Customer Service Management at ServiceNow, and <strong>Jen Holman</strong>, Director, Strategic Sourcing & Capital Planning at Sunoco. They will be discussing the latest trends shaping the retail landscape, the power of technology in driving the industry evolution, and how Sunoco is leveraging ServiceNow and our newly released Retail Operations solution.</p>

Watch Recording

K23

Need for speed: ITSM x CSM = Innovate faster & redefine the customer experience

SES1327-K23

<p><span style="font-size: 11.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(0,0,0);">ITSM has already revolutionized the way you do business. Now, unleash your businesses potential to create better customer outcomes with ITSM x CSM (Customer Service Management) and experience a single system of action for IT and customer services. Hear from leaders at Fragomen, a worldwide immigration firm, on how they leveraged the power of ITSM x CSM to simplify immigration services using an agile implementation approach which empowered them to iterate quickly and realize value faster.</span></span></span></p>

Watch Recording