Roundtable: The art & science of leading successful implementation projects

SES2528-K23

<p>This round table which will focus on the critical 'must-knows' to drive a successful implementation project, across ServiceNow® products. Join this moderated discussion on leading a successful implementations for ITSM, CSM, HRSD, managing a platform strategy or governing customization in implementation.</p>

Roundtable: Steps to ITOM implementation & deployment success

SES2527-K23

<p>This Knowledge 360 Exchange which will focus on how to leverage the power of IT Operations Management (ITOM) to fuel service operations, and take your IT organizaiton to new levels of quality and efficiency. Join a round table discussion on one of these topics: how to monitor the health of your CMDB, getting data foundations for CMDB health, Service Mapping approach, best practices in ITOM Discovery and practical steps for aligning Common Service Data Model.</p>