Isela Phelps
Developer/Business Process Analyst
Transitioning from non-technical roles, Isela, a first-generation college graduate and immigrant, has excelled as a ServiceNow developer for 7 years, blending soft skills with new technical acumen. This fusion empowers her to lead efficient transformations across departments in the higher education space. Her dedication as a student advocate fuels her drive to create impactful processes. Her unwavering commitment to pay it forward and knowledge-sharing ignites her fervor for engaging with the ServiceNow community, earning Isela the Rising Star awards in both 2023 and 2024.
Recent News
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Empowering Others: The Journey and Wisdom of ServiceNow MVPs
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RiseUp with ServiceNow: Building skills to transform an organization
Uncover the Impact of Intersectionality in Your Team Dynamic
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Conference Sessions
Latinx Connected in Tech Community Social
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<p>Join us for an exciting Connected in Tech session created for our Latinx community at ServiceNow庐. There will be networking, music, collaborative activities, community plat铆cas, and an opportunity to connect with others in the ServiceNow Community.</p>
RiseUp with ServiceNow: Building skills to transform an organization
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<p>Join this session to learn how top-tier organizations like Utah State University and McKesson are transforming its businesses by building skilled teams. Hear how industry leaders are using <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow庐</span></span></span> training to give teams the right skills to achieve critical business objectives. Gain high-value insights into the strategies that have set these organizations of the path to success, and get actionable takeaways on how to start your organization鈥檚 skilling journey. Are you ready to RiseUp with ServiceNow?</p>
Uncover the Impact of Intersectionality in Your Team Dynamic
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<p>Learn firsthand insights from ServiceNow庐 Community experts as they share personal experiences and valuable tips for embracing intersectionality by fostering team trust and championing workplace allyship.</p>
Leadership in the HERizon: Meetup & Hackathon Team Build
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Join this Lead Boldly session for an inspiring session featuring women from all corners of the ServiceNow ecosystem, along with leaders from our community & WomenNow, as they share their career journeys and personal experiences. This is a great opportunity to network, connect, and exchange stories with other women and allies in the ServiceNow Community. Plus, you鈥檒l have the chance to form your Hackathon teams before the CreatorCon Hackathon kicks off!
Blueprints & breakpoints: Admins & Architects roundtable
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As a ServiceNow Admin or Architect, you play a critical role in the success of your ServiceNow Platform. But how do you balance scalability, performance, and governance while keeping up with evolving business needs? In this roundtable, connect with fellow Admins and Architects to share best practices, tackle common challenges, and discuss everything from instance health to development frameworks. Come ready to exchange insights, solve problems, and refine your approach to platform success!
ServiceNow MVP panel: Ask us anything!
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Ever wondered how to become a ServiceNow MVP? Here鈥檚 your chance! Join our panel of ServiceNow MVPs for an interactive Ask Me Anything session. Discover how the MVP program works, personal journeys to MVP status, challenges faced along the way, and our favorite features. Bring your curiosity and get the insights you need to take your first steps toward MVP recognition!
Trailblazers in Tech: Inspiring Journeys of Female Leaders
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In a rapidly evolving tech landscape, women鈥檚 contributions are transforming industries and driving innovation. This Lead Boldly session celebrates the achievements of women in technology, from breaking barriers to leading groundbreaking projects. We will explore the importance of fostering equality, ensuring everyone has the opportunity to thrive. By championing fair pay and equal opportunities for promotion, we build stronger teams and create more impactful solutions. Join me in discussing how we can champion equity and build a future where everyone succeeds together. All are welcome, seating is first come, first served.