Empowering Others: The Journey and Wisdom of ServiceNow MVPs
womennow.sn
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Feb 18, 2025
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article
For over a decade, individuals have been nominated or taken the initiative to nominate themselves for this special recognition. ServiceNow MVPs are recognized for their unwavering dedication to the community, each making an impact in their own unique way. Some create and share content, YouTube videos, vlogs, blogs, sharing of their knowledge far and wide. Others focus on mentorship and advocacy, whether through official programs or informal coaching, in person or virtually. Then there are those who lead events, SNUG group leaders, RiseUp campaign advocates, and community meet-up organizers.
The contributions and possibilities are endless, and the beauty of this ecosystem is that there is room for everyone to contribute in their very own way. Each of us carries a seed of wisdom that, when shared, can change the course of someone’s career and life.
I have been so fortunate to belong to incredibly strong and cohesive communities. Communities that focus on service, support, and encouragement. Outside of work, I am an avid runner, and in my mind, I would have been an amazing elite runner, if only my legs were faster! As I was running with my friends this morning, my community of adrenaline-pavement-hitting junkies, I brought up the topic of ServiceNow MVPs and what it all means to me and in my work world. Our conversation quickly shifted, not to competition or comparison but to the great celebration that this moment marks. I was so excited to share with them about the support that our community is known for, from the little things of simply having a space to share code, ask career-related questions without judgement, or a space to share our health pursuits. It brought me joy to know that I am part of a community that not only focuses on personal achievement, but also on helping others succeed.
A recent interaction of community at work comes to mind, when MVP nominations opened in December, I shared a simple post to remind/share about the nomination window deadline, within minutes so many people stepped up to share their experiences with their previous nominations. Some explained the documentation needed for contributions, while others offered words of encouragement, pushing each other to apply. This exemplifies what this community is all about. It is the only kind of ServiceNow community I have ever known, one built on service, support, and lifting others.
Almost eight years ago, I stepped into this ecosystem for the first time. Like many of you, I made a career shift, though mine happened a little later in life. During those first few years, I often pictured myself as a gladiator stepping into the arena, bracing for battle. Scary! I tried to conquer this new world on my own. It was tough. It was lonely. I had no community to lean on. But everything changed the day a colleague told me about an online community for ServiceNow devs, she then invited me to join this community via Slack. She had no idea that her small act, a simple invite, would completely transform my career (and my mental health) for the better. Immediately, I became part of this greater community comprised of people who had similar experiences to mine. A place where I could ask questions, answer questions, and most importantly make others feel welcome and appreciated.
I used to dream of becoming an MVP and often wondered if I would ever be able to achieve this pinnacle of recognition. Seeing the incredible women who had achieved that goal gave me the courage to believe in myself. Many of these women have become great informal mentors, both inside and outside the ServiceNow world. Watching their journeys and seeing their success gave me a roadmap for my own. They are so willing to help any of us succeed, no hidden agendas, no competition, simply an eagerness to help others in their journey. They are climbing the ladder, breaking barriers that have long been closed to many of us. However, they are not climbing alone. With every rung they climb, they reach, pulling us up, making room, ensuring that we, too, rise. And, that is where power lies! When we all work together to achieve something greater.
This year alone, we have a new record in women inducted to the 2025 cohort, 21% of the 93 inductees! A brilliant record! And, we are here to share, that we can make this number go higher, and we want you to join us, 2026 is around the corner, and we want you in the MVP ranks!
It took me a while to figure out how I could contribute, but then I realized I already was, and I continue to do so! My love for people and my desire to serve, that was my unique contribution. In my head, I kept thinking that I had to create laborious tech-related content and bring in hundreds of viewers to my channel. While that is exciting and engaging, I am here to remind you that we can all serve in different capacities. But don’t just take my word for it, here are a few quotes from this year’s MVPs, sharing their words of wisdom either for your career, or for your quest to achieve MVP status.
https://www.womennow.sn/posts/2025-mvps
Isela Phelps