Celina Zamora
Senior Mgr, Community Programs
Celina Zamora is a Community Engagement Manager at ServiceNow helping drive higher and more intentional engagement opportunities within the ServiceNow Community. With over 18 years of professional experience, she found her passion building communities, elevating other's opportunities, and driving accessible and equitable resources for all.
Recent News
View all
What’s Going Down in the Community Pavilion?
New article articles in ServiceNow Community
·
10 months
Celina's London Diary: Inside the ServiceNow World Forum
New article articles in ServiceNow Community
·
over 1 year
Important Updates Regarding Your Personal Developer Instance (PDI)
Uncover the Impact of Intersectionality in Your Team Dynamic
PY
Dive Into CreatorCon: Your Welcome Experience Awaits!
EA
Conference Sessions
Latinx Connected in Tech Community Social
CCA3066
<p>Join us for an exciting Connected in Tech session created for our Latinx community at ServiceNow®. There will be networking, music, collaborative activities, community platícas, and an opportunity to connect with others in the ServiceNow Community.</p>
Uncover the Impact of Intersectionality in Your Team Dynamic
CCA2881
<p>Learn firsthand insights from ServiceNow® Community experts as they share personal experiences and valuable tips for embracing intersectionality by fostering team trust and championing workplace allyship.</p>
Elevating opportunity through advocacy & community
SES1546-K23
Learn from our amazing ServiceNow® Developer MVPs as they share their empowering stories and why advocacy, allyship, and community play an important role in elevating others' opportunities.
Navigating the Platform owner journey in ServiceNow
CCA1526
As a ServiceNow Platform owner, you're balancing governance, innovation, and stakeholder needs. But how do you keep your process scalable, efficient, and future-proof? In this roundtable, connect with fellow platform owners to discuss strategies for driving adoption, managing technical debt, handling demand intake, and aligning with business goals. No slides, no lectures—just real conversations with peers who face the same challenges. Come ready to share and learn!
LeadHERship Through Mentorship & Community
CCA1522
In a fast-moving industry where women continue to innovate, lead, and uplift others, creating intentional spaces for connection and shared growth have never been more important. Women in the tech industry continue to break barriers while navigating unique challenges. This session is focused on creating “empowered circles” a high-impact, community-driven experience designed to create space for connection, reflection, and activation among women at all career stages. Through intimate, roundtable-style conversations led by designated circle hosts, participants will engage in honest dialogue around themes such as imposter syndrome, career advancement, mentorship, and much more. Each table will center a key topic that speaks to both the personal and professional realities —inviting lived experiences, shared wisdom, and collective problem-solving. This is not a panel. It’s a co-created space —whether you’re an emerging developer, a mid-career manager, or a tech exec, this session offers a unique opportunity to be both teacher and learner in a room full of women rewriting the rules of leadership, visibility, and success. You will leave with fresh perspectives, meaningful connections, and inspiration to lead with confidence, clarity, and authenticity in every space you occupy. This session is open to all women and allies.
CreatorCon Unscripted: An Unconference Open Forum
CCA1172
Got a big idea, unique insight, or best practice to share? The Unscripted Unconference is your stage! We’re hosting 6–8 lightning talks — quick, 10-minute sessions where industry knowledge, practical tips, and bold perspectives come to life. Whether you’re a seasoned speaker or just passionate about your work, this is your chance to inspire and connect with the community. **Weren’t selected to speak during Knowledge 2025? No problem.** Swing by the CreatorCon Pavilion, sign up on-site, and claim your moment in the spotlight. We’re keeping the mic open for fresh voices and big ideas throughout the event. This is your time. Your platform. Your people. Let’s hear what you’ve got.
Blueprints & breakpoints: Admins & Architects roundtable
CCA1527
As a ServiceNow Admin or Architect, you play a critical role in the success of your ServiceNow Platform. But how do you balance scalability, performance, and governance while keeping up with evolving business needs? In this roundtable, connect with fellow Admins and Architects to share best practices, tackle common challenges, and discuss everything from instance health to development frameworks. Come ready to exchange insights, solve problems, and refine your approach to platform success!