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How to drive business automation with intelligent workflows and Generative AI
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How DLA Piper transformed marketing service delivery with Marketing Central
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A hyperautomation journey to simplify the mission with low code app dev and RPA
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Conference Sessions
Leadership trends: Hyperautomation and Low-code
SES1884-K22
K22 K2022
How to drive business automation with intelligent workflows and Generative AI
SES1542
GenAI solutions are the future of low code app development, but many leaders struggle to determine which ones deliver tangible business value. Join this roundtable to learn how, on day 1 with the Now Platform®, users can accelerate business transformation and measure the results of Low Code and GenAI investments in real-time. Discover how to leveraging App Engine and Now Assist (ServiceNow®’s GenAI) to redefine the development experience beyond IT and empower their workforce to generate code, flows, and apps using natural language prompts.
How DLA Piper transformed marketing service delivery with Marketing Central
SES3010
At DLA Piper, the Marketing Central team serves thousands of lawyers and their outdated platform could no longer meet their needs. The company needed to centralize tasks, standardize services, and adapt quickly to increasingly complex workflows. In this session, learn how DLA Piper created one app to govern three distinct styles of workflow—from simple, to specific, to complex—all while ensuring the Marketing Central team has oversight and visibility to every process. Hear directly from team members how the company built the app and how daily work and collaboration have transformed across the firm.
Driving HR innovation with low code citizen app dev
SES2067-K23
In this session, hear a compelling real-world example from Chewy (online retailer of pet food and pet-related productions) about its HR Department’s journey with ServiceNow® HR and roadmap to provide a unified, agile, and frictionless experience for all Chewtopians. Learn how Chewy is leveraging the Low-Code App Engine to deliver efficiencies to HR services now. This session includes an overview of Citizen Development and how Chewy empowered HR employees to take cumbersome processes and implement efficiencies leveraging ServiceNow’s Creator Workflows.
A hyperautomation journey to simplify the mission with low code app dev and RPA
SES1925-K23
Modern business and government demand more process automation and less complexity. In this session, hear a compelling real-world example from the Department of Agriculture of their journey with Hyperautomation. Learn how they replaced seven of outdated systems with a low-code app built with ServiceNow®’s App Engine and automates processing with their legacy T&E System with RPA bots built with ServiceNow’s Automation Engine. This session includes an overview of how the agency consolidated eliminated a legacy technology footprint leveraging ServiceNow’s Creator Workflows portfolio.